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“Nice hotel, great service”

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SpringHill Suites Chicago Elmhurst/Oakbrook Area
Ranked #1 of 4 Hotels in Elmhurst
Certificate of Excellence
Waco, Texas
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel, great service”
Reviewed 14 May 2014

We stayed here on a recent trip to Chicago. The employees are great and the breakfast was really good. The hotel feels a little outdated but the employees make up for it. It is close to O'hare but if you are wanting to drive to downtown Chicago from here it will take about 1 1/2 hours in traffic.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 19 May 2014
Dear David,

We want to thank you for your wonderful and kind words towards our facility. We are glad that our staffs made you feel great during your stay. Please do plan on stay with us again.

Thank You,

Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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296 reviews from our community

Traveller rating
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    32
    16
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Level 5 Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 April 2014

Great and comfortable stay! The suite was clean and spacious. Not a lot to do or eat in this location but it's in a nice and quiet area. Breakfast was plentiful and a nice variety. My all time favorite at the hotel is the suckers at the front desk!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank ndhavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 19 May 2014
Dear ndhavon,

We are glad that you loved Spring Hill Suites signature Lollipops. Looks like you were not offered the restaurant list in the town at check-in. Please do visit us again; we do have movie theaters, bowling alley and plenty of restaurants around town.

Thank You,

Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cadillac, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2014

Check-in was a breeze. Yummy popcorn in the lobby. Room was spacious and comfy, but the bathroom was a little small. All areas seemed clean and well taken care of. Breakfast was good. Only bad things were that the pool was a little chilly and the noise from outside was overbearing. We also kept hearing a loud clicking sound periodically throughout the night that would wake everybody up (2 adults and 3 kids), we just couldn't figure out what it was. Other than that, everything else was great. We would probably stay again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank bshepa01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 19 May 2014
Dear Bshepa01,

Thank you for rating us online thru trip Advisory. We are glad that you did not have any trouble checking and loved the popcorn in the lobby. I see that the temperature in the pool was not comfortable, will are monitory the temperature closely now to avoid any such problems. Please do plan on coming back and let us serve you again.

Thank You,
Charul Dalal

Assistant General Manager
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Maple Grove, Minnesota
Level 4 Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 March 2014

We have stayed here twice in the three years. We have alway had a clean room and a good breakfast. The staff is very helpful and friendly. The first time we tried taking a train downtown but the schedule was so sporadic we decided to drive. There is a wonderful pizza place nearby, Nancy's which we liked more than Giordano's or Gino's East. There seem to be a lot of wedding parties there, but we have never had an issue with noise, only a crowded breakfast buffet. The price is so much cheaper than anything in the city. We will be back this summer.

Room Tip: Ask for a larger suite.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank wendyc1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 9 April 2014
Dear Wendyc1970,

We are glad that you love our SpringHill Suites, and have choosen us over our competitors for years. Hope that we will stay your choice for many years to come.

Thank you for wonderful comments on our hotel. See you next year again.

Thank you,

Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dayton
Level 5 Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 March 2014

Our original reservation was for March 12th but due to the weather prediction, I called to change the reservation to arrive 1 day earlier. When we arrived the gentleman at the desk could not have been nicer. Sure enough, the next morning we awoke to a wet snowfall. When we left in our dress clothes to go to the car, the hotel shuttle driver came over and started to clean our car. My husband had to force him to take a tip. We had wonderful service, as well as good assortment of breakfast food, at the breakfast buffet. All of the staff offered a good morning in a sincere manner. We were so impressed and wanted all to know of the wonderful reception. I should also mention the room was spacious, beds comfortable, and the room clean. If we ever are in the area again, this would be our choice.

Room Tip: I would probable avoid the first floor only because it is on the way to the pool. We used the pool...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Viaggiatore0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 23 March 2014
Dear viva1986,

Thank you for your great comments regarding our facility. We are thrilled to hear you found our staff to be friendly and helpful, could not have said this better myself. Thank you for your recommendation. And, we would love to be your host again!!
Thank You,

Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 5 Contributor
77 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 February 2014

I spent one night at this hotel last weekend using my Marriott points. The rooms are fairly large and comfortable. The room has a small kitchenette area with a sink, microwave, and fridge. They aren't fancy, but servicable. I found the hotel and my room to be perfectly clean, no issues at all. Breakfast, as usual at most Springhills, had quite a few good choices (for free). Staff was friendly and pleasant when I interacted with them. Overall, I would recommend this hotel to someone needing accomodations in the area.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank bretts11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 9 April 2014
Dear Bretts11,

Thank you for taking time to comment on our lovely springHill Suites. I am very happy that we met all your expectations during your stay at our fcility, but sad that we did not exceed you expectations.

We are hoping that you will visit us again and give us another opportunity to serve to exceed you expectations.

Thank you again,
Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey, United States
Level 4 Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 23 January 2014

We stayed here for 2 nights and the stay was pleasant. We had 2 young children and felt our room had ample space for them to move around. The location of the hotel is excellent. It's right off the highway and only 10 minutes from the airport. It was conveniently located to gas stations, drug stores and to downtown. We were in town for a wedding and we booked this hotel only due to its proximity to the venue. The breakfast at the hotel was not terrible nor excellent but satisfying and fulfilling enough. It was what I had expected from these chain hotels that serve breakfast in the morning. The waffle station is only available on the weekends. I would recommend this hotel to families as the location was excellent, the breakfast was convenient especially when travelling in the snowy weather.

  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Samina-A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charuldalal, Assistant General Manager at SpringHill Suites Chicago Elmhurst/Oakbrook Area, responded to this review, 23 March 2014
Dear Samina-A,

Thank you for taking time to review our hotel. It was our pleasure to host your event, and the staff really appreciates your comments. I am very pleased that you enjoyed the breakfast and big comfy rooms. We hope that we can continue to satisfy you in the future, and hope to have better solution to the breakfast situation. . We look forward to serving you the next time you are in the area.

Thank you,
Charul Dalal
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Chicago Elmhurst/Oakbrook Area

Property: SpringHill Suites Chicago Elmhurst/Oakbrook Area
Address: 410 W Lake St, Elmhurst, IL 60126-1511 (Formerly SpringHill Suites by Marriott Chicago Elmhurst)
Region: United States > Illinois > DuPage County > Elmhurst
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Elmhurst
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Chicago Elmhurst/Oakbrook Area 3*
Number of rooms: 128
Official Description (provided by the hotel):
The SpringHill Suites Elmhurst is an all studio-suite property serving a complimentary breakfast, complimentary Wi-Fi, and complimentary parking. Our suites are 25% larger than a standard hotel room and have a mini-fridge, microwave, and sofabed in every room. We have a 24 hour market available for beverages, light meals, and snacks and are 1.7 miles from the Elmhurst Metra Station. The Elmhurst City Centre which boasts over 40 shops and restaurants is 1.5 miles from the hotel. ... more   less 
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Also Known As:
Springhill Suites By Marriott Chicago Elmhurst Hotel Elmhurst
Springhill Suites Elmhurst

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