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“Exceptional Comfort Suites”
Review of Comfort Suites

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Comfort Suites
Ranked #6 of 10 Hotels in Fairview Heights
Berlin, Wisconsin
Level Contributor
149 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Exceptional Comfort Suites”
Reviewed 9 March 2014

Very nice CI with two beds, sofa, computer table with all hookups and fridge and micro. Clean and comfortable room. Beautiful CI and only 16000 reward points to get free room. Very nice free Bfast buffet.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ednat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 reviews from our community

Traveller rating
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    49
    17
    16
    9
See reviews for
61
43
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18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pleasant View, TN
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 February 2014

We have stayed at this hotel for three years in a row. It is still as clean and welcoming as ever. The free breakfast is as good as ever and the staff is still wonderful.....General Manager checked us in, and she was as helpful as any others!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 January 2014 via mobile

I have stayed here before a few times its always are stopping point when we are near st. louis. The front desk is friendly the room is always clean and the bed comfortable. The breakfast was pretty good too. Nice little hotel pretty decent average price. The pool is very small and could be cleaned better and have towels available other than that all three stays over the last few years have been perfectly fine no complaints really. It's nice to be treated well by the front desk and we have gotten pretty good sleep here when we have stayed the fridge always comes in handy when traveling too.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank waves28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 December 2013

We stayed here awhile back and the room was on the second floor. The lobby of the hotel was beautiful and we thought this was going to be a great place to stay. I was surely dissapointed! The room smelled like a dirty dingy basement, lighting is terrible in the room and the carpet was very stained! There were also dead flies sitting among the window sill. When I called the front desk they just apologized and offered to come to the room to get the flies. I don't usually like to make a fuss so I just cleaned the window sill myself. However, when I brought it to the Managers attention in the morning at check out she was very apathetic of our complaints and gave us an "oh well" attitude. My attitude of this situation is "oh well I won't stay here again."

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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BTT85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 November 2013

It was excellent service - the staff was super nice. Nice, quit and clean room with a breakfast in the morning. Room was large, king bed cormftable.
The breakfast could use a little bit more choice (like whole grain bagle or plain yogurt)
but on the good side, there was a lot variety, cold or hot options.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niebieski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 3 November 2013

Nice hotel. Quiet, clean, comfortable. Good breakfast. Nice and trustworthy staff.

I had forgotten to put the "do not disturb" sign up when going down to the pool with my kids. When I came back up they were cleaning the room and my purse and my $10, 000 diamond ring were still where I left them.

Only negative I can think of is the pool is small. But the water was nice and warm...

I would definitely stay here again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brb_brk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2013

The room we stayed in for six nights was pretty clean overall, but the carpet looked as if it hadn't been vacuumed very well and because I saw some dried rose petals on the carpet, I wanted the room to be vacuumed so my cat would not eat them. I feel that a vacuum that has attachments would be the best to vacuum well close to the bed frames and under the sofa and chair as when we looked under those, there were some debris underneath. We enjoyed being on the top level and the nice treed pasture view. Again, very appreciative that cats are allowed as we can not always find daily care for our cat when on vacation.
Our concern in the bathroom is that there was not enough water pressure coming from the sink faucet and the water comes out as a spray- annoying too tha the water took awhile to be warm enough to wash hands in. We were explained why and that there is a sink filter, but there needs to be more water flow. The shower was nice.
The walls seemed thin as we heard several TVs on from nearby rooms at late hours- thankfully, the room fan blocked out most of the noise.
The breakfast had plenty of options- happy to see kashi cereal offered one of the mornings. The woman worker was very nice and helpful offering the bus map from the lobby for nearby attractions. The juice did run low as we tended to come later close to 9:45 breakfast as too busy earlier. The size of the breakfast area was larger than most we've seen which was nice.
We would probably return to this hotel- we have been please with comfort suites on other travels- a concern that the hallway carpeting be replaced as many large spots. We didn't see any spots on the carpet in our room- the carpeting looked newer and a dark shade.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WendyM1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Phone Number:
Region: United States > Illinois > Fairview Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites

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