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“Repeated Cancelations”
Review of Windy City BalloonPort - CLOSED

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Windy City BalloonPort
Attraction details
Chicago
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Repeated Cancelations”
Reviewed 15 September 2009

My wife bought me a balloon ride from A Great American Ballon Company for my birthday. They are the company that operates out of the Windy City Balloon Port. They take all of the money up front with a no refund policy. The problem is, whenever we called they never flew (pretty much nobody actually does). They always sited weather problems when, in fact, the weather was beautiful. We were lucky enough to be able to reverse the charges on our credit card. You can see our struggles on our blog: http://theydonotfly.blogspot.com/

We have been in contact with many people in your same situation. We know of one person who has been successful in taking them to small claims court.

Stay away!

Helpful?
5 Thank MiaEric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

9 reviews from our community

Visitor rating
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    8
Date | Rating
  • English first
  • Any
English first
Chicago
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“Windy City Balloon Port and/or Sky Rides Balloons”
Reviewed 6 August 2009

These people are a complete scam! We purchased a hot air balloon ride with them in May 2008 and have been canceled 5 times. They have yet to fly out of their Chicago locations...EVER! Look online for information on Kent Heitzinger the president, and look at the "F" rating by the Better Business Bureau (under Great American Balloon Company). Don't even consider giving them your money - you will never see it again. Hopefully you will do your homework and be smarter than I was.

Helpful?
11 Thank sue9251959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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