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“Excellent Hotel in Heart of Galena”
Review of DeSoto House Hotel

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DeSoto House Hotel
Ranked #4 of 11 Hotels in Galena
Certificate of Excellence
Reviewed 2 January 2014

My wife and I stayed here with another couple over Thanksgiving weekend '13. Huge and very nice hotel with an enormous amount of history. We stayed in the "Thomas Nast" room which was very large. We didn't eat at the hotel but the bar was a nice place to stop by for a while. The hotel also couldn't be better located right on Main St. in the heart of Galena.

It's amazing how many legendary 19th/early 20th century figures stayed at the DeSoto. If you're a history dork like I am or you're into potentially haunted places then this place is right in your wheelhouse. I would definitely recommend the DeSoto if you're looking for a nice hotel in the center of everything in Galena.

Room Tip: The third floor is apparently haunted!
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  • Stayed: November 2013, travelled with friends
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Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 - 346 of 579 reviews

Reviewed 28 December 2013

This is a wonderful, historic hotel nestled right on Main Street! We had made a special request at check-in that was cheerfully filled without a blink of an eye! The staff is superb, knowledgable and professional. What a great place!

Room Tip: We enjoyed our stay in General's Row.
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  • Stayed: December 2013, travelled as a couple
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Thank Snowbear17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Our Business held it's Christmas party at the Hotel. Service was excellent and the food was very well presented. Offering several selections I chose the Strip Steak and it was delicious as were the potatoes. Dessert was a choice of 3 different cakes.... I chose lemon, and a great choice it was they also offered a generous scoop of ice cream (vanilla) that was very good as well. If you are looking for a historical property to visit, stay and eat the Desoto should be at the top of your list.

  • Stayed: December 2013, travelled with friends
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Thank mark v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

We loved the bed and breakfast feel of our room, and on our visit the staff was pleasant. We had a great time in the little town, the food was excellent (we did eat at the hotel once), and it was overall a good weekend. However, in the morning we did notice a rather large patch of mold/mildew in the bedroom and when I emailed the hotel upon returning home to inform them of the room number and the issue, I expected to receive at the very least an email in return apologizing or at least recognizing my email. I feel if an issue isn't recognized and addressed, then it remains an issue and isn't reconciled. Do remember it is an old building and may have moisture issues.

  • Stayed: August 2013, travelled as a couple
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1  Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominiqueCross, General Manager at DeSoto House Hotel, responded to this reviewResponded 14 December 2013

Thank you for your comments regarding your stay at the DeSoto House. I'm glad that in many ways you did enjoy your stay! I do apologize that you did not receive a response to your email, I sincerely believe it was an oversight. Please visit again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

The DeSoto house, located on the main shopping strip, is just what the title of this review says. We were not disappointed. Though we did not spend a lot of time in the room, we found it comfortable. The room felt like a bed and breakfast, but with the amenities of a larger hotel.

We would stay here again for the location but preferred The Irish Cottage.

Stayed: November 2013, travelled as a couple
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013 via mobile

My twin my son and my two nephews stayed here for a night and it was wonderful. The hotel was full if history and charm. The room was huge and the beds were comfy. We wanted to see a ghost but did not (maybe next time). We ate at generals and the courtyard. Both great. Loved the generals in the basement. Our boys loved it and always wanted to be in the room. I loved the location and will definitely stay here again.

Stayed: October 2013
Thank Jeanie1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

Location can't be beat. You're right on Main Street. Our room was quiet, but the bed was hard, the pillows were hard, the furniture uncomfortable, and the towels thin and cheap. Yes, the hotel is chock full of history, but for what we paid ($175/night), I expected so much more. The lighting in the room was awful, too. I asked for two three-way bulbs at the front desk and put them in myself. Otherwise I would not have been able to read my book in bed. I also asked the front desk if the hotel had any soft pillows but was told that what I had in the room was all they had. Again, all of this might have been expected in a cheap hotel, but when. I'm paying almost $200/ night, I expect a little luxury and comfort.

Stayed: November 2013
Thank tschachler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DeSoto House Hotel

Address: 230 S Main St, Galena, IL 61036-2227
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Bar / Lounge Business Centre with Internet Access Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Galena
#1 Best Value Hotel in Galena
#3 Romantic Hotel in Galena
Price Range: £57 - £106 (Based on Average Rates for a Standard Room)
Number of rooms: 55
Also Known As:
Desoto Hotel Galena

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