The daytime staff were not helpful. The night time staff was great.
Galena has a real small town feel.
The hotel was 30% full. We were given a room next to the noisy ice machine. When we asked for another room the attitude was poor. We were given another noisy room. The staff know the better rooms. Why did they give us another subprime room. The hotel was empty. The rooms are realitively small.
The hotel is 9 years old. It needs new carpet and bedcoverings etc. I give the room a C-.
The hotel caters to families with children (nice pool B+) and smokers. Strange combination.
The breakfast is yogurt, dry cereal, hard eggs, greasy sausage, waffles, etc. I give breakfast a C.
I travel for business so maybe I am not used to a "family" hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your Country Inn & Suites By Carlson, Galena IL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn & Suites Galena Hotel Galena
- Country Inn And Suites Galena
- Country Inn Galena
- Galena Country Inn