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“Good for the price”

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Ramada Galena Hotel and Day Spa
Ranked #6 of 11 Hotels in Galena
Certificate of Excellence
Saint Charles, Illinois
Level 6 Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good for the price”
Reviewed 4 July 2014

Rooms are large, but a bit dated as is the lobby. The pool and hot tub are fairly large. We went on a holiday weekend and it did not seem to be crowded at all. The rooms are spacious; however there does not seem to be an elevator. Free coffee and tea were available when we checked in at 3. The spa was open but we did not use any of its services.

Room Tip: Rooms facing the back have a great view of the deck and woods
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulieO167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricDLong, Front Office Manager at Ramada Galena Hotel and Day Spa, responded to this review, 8 July 2014
Thank you for posting a review. Your reviews help us to provide excellent service. Hope to see you in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,026 reviews from our community

Traveller rating
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    59
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See reviews for
287
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Any
English first
Galena
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

Very nice hotel at first then everything started happening, no elevators which I did not like. My bed had disgusting stains on the sheet and comforter. There was a ring around the inside of the toilet and the carpet was sticky. We told the receptionist about everything when we checked out and they only have us 25% off which I wasn't impressed with. I'm sorry but it looked like semen on my comforter so disgusting. I won't be staying here ever again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
3 Thank Marihia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricDLong, Front Office Manager at Ramada Galena Hotel and Day Spa, responded to this review, 3 July 2014
Thank you for posting a review. We are sorry for your experience. This is a rare occurrence for us and we can assure you the housekeeping staff will be keeping a watchful eye out in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galena
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

This Ramada in Galena on US Route 20 was very clean, the jacuzii was clean and wonderful, the pool water was a little cold. The hotel rooms were wonderful and very comfortable. The one thing that we looked for in a hotel was the morning complimentary breakfast. If you are diabetic - this is not the breakfast for you. Although it was free, there was not a variety of foods including balance of protein to eat. Otherwise, the hotel was really wonderful.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Marcy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricDLong, Front Office Manager at Ramada Galena Hotel and Day Spa, responded to this review, 3 July 2014
Thank you for posting a review. We are glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Galena Hotel and Day Spa

Property: Ramada Galena Hotel and Day Spa
Address: 11383 W US Highway 20, Galena, IL 61036-9685
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Galena
#8 Romantic Hotel in Galena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Galena Hotel and Day Spa 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Close to Downtown Galena, Shopping and Dining. Our Ramada Galena Hotel was made for whatever occasion you have in mind, be it your wedding and reception, hosting a business event, or having a romantic getaway near Dubuque. Located on Highway 20 and situated on 10 well-manicured acres, including a catch-and-release fishing pond and beautiful gardens, our Galena, IL, hotel offers bed and breakfast charm in northwestern Illinois. Each room features standard amenities like free Wi-Fi Internet access, and you are invited to use the fitness center complete with 67-foot indoor heated swimming pool, whirlpool, exercise room and volleyball court. Savor in a full body wrap, hot stone massage or a manicure at our full-service day spa, then return to your room for a relaxing evening. Suites with hot tubs and fireplace, as well as handicapped-accessible rooms, are available at our non-smoking Galena, Illinois, hotel. After a refreshing night of rest, start each day of your stay with free continental breakfast. ... more   less 
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Also Known As:
Ramada Hotel And Day Spa Galena
Ramada Galena
Galena Ramada

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