We booked our suite with 1 Queen bed and a sofa sleeper and asked for either a patio or balcony. When we arrived, they gave us a suite on the second floor; however, the room had neither a patio nor a balcony and we were informed there is no elevator. Well, for three ladies in their 60's with bad knees, that was not something we wanted to hear! The front desk clerk was very accommodating and changed our room so we'd have a balcony - but still on the second floor. It was very disappointing that no mention is made of the lack of an elevator. Further, the bathroom in this suite was very tiny! You could practically touch all four walls seated on the toilet and there was only one sink with very little room around it for three ladies to set out their cosmetics. The room was very spacious and the room was very clean and quiet so kudos on both counts for that, but given the other problems, I can only rate this property as average. We can't recommend it for anyone who has problems with stairs. In fact, an elderly couple with their grandchildren arrived after we did and were booked on the second floor as well!
- Official Description (provided by the hotel):
- Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Designer Hotel Galena
- Best Western Galena
- Galena Best Western