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“Four Day Visit Staying at the Best Western Designer Inn & Suites”

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Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Chicago, Illinois
1 review
“Four Day Visit Staying at the Best Western Designer Inn & Suites”
Reviewed 5 July 2013

My partner and I enjoyed our four nights spent at the Galena Best Western Designer Inn & Suites. We were getting away for our first romantic getaway and trip. We were upgraded to a Queen Jacuzzi in our room and that personal touch was wonderful. The service from Front Desk to Maid Housekeeping was excellent. The morning breakfast buffet was one of the best I have experienced and with variation each day.

We had a delightful trip and we certainly will be back to visit Galena and stay at the Best Western once again! Thank you for the positive experience we experienced!

Room Tip: Besides great room size, there are theme rooms available and that could be interesting for many on a...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ConnieG2406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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609 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Northbrook, Illinois
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2013

Eight of us stayed two nights for a cousins' birthday celebration and were most pleased with the accommodations but particularly with the staff who were patient with our request for group photos, some paperware for an in-room celebration and just generally friendly and accommodating. The rooms were large, clean and nicely decorated, we would definitely come again.

Room Tip: Ask for one on the backside overlooking the woods, not the parking lot.
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  • Stayed June 2013, travelled with family
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Helpful?
Thank Pamela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baraboo, Wisconsin, Usa
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 June 2013

We really like this motel. The staff is very friendly and helpful. Breakfast is yummy, and I like that they let you know the day before what it's going to be in the morning. The rooms are very nice and clean. It's also nice to have a balcony to sit outside. It's close enough to downtown that you can walk if you want to.

Room Tip: Rooms on one side face the highway, so you can watch traffic if you like that. Rooms on the other s...
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  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank Wendee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Lake, Illinois
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 June 2013

We had a mini family reunion in Galena during Easter and stayed at this hotel. For the price this was just right. The rooms were good and we did enjoy the indoor/outdoor pool. Breakfast was nice and the location was great.

  • Stayed April 2013, travelled with family
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Helpful?
1 Thank stargazerartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warks
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 June 2013

We are from England and used this hotel half way through our Mid West Prairie tour. We stayed two nights in the "North West Frontier" suite! The room had a four poster bed in a log cabin - well it is nice to dream. We wanted to see the historical sites of Galena, a fascinating early 19C mining centre plus also Ulysses S Grant's home. We were impressed both with the town and the hotel. At $100 per night it was the most expensive hotel that we had stayed at on our tour but very good value and amenities (certainly if compared with similar in the UK). The pool, gym and jacuzzi were not used by us but was an extra that many might appreciate. The staff were very friendly and most helpful. Breakfast was included in the price and very adequate for our needs - we are British after all! An excellent two night stay.

Room Tip: There are a variety of designer rooms and suites available. We accepted what was offered but ask whe...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank JaguarWarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolingbrook, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2013

I would actually give it 4-1/2 stars if I could. It's not the Ritz, but I didn't expect it to be. The price is very reasonable, and our stay was great. Price was an issue for us, so we booked the lowest price queen room, and on arrival we were upgraded to a king leisure suite. The room was quite large, with a comfortable sitting area, very clean with a comfy bed. Desk staff was friendly and helpful. Our only minor complaint was the size of the bathroom. Very little space to put things, so many items (curling iron, electric razor etc.) had to be stored in the bedroom. It would only require a small investment to add a shelf in the bathroom. Apparently they used to have a continental breakfast, but now they have a full hot breakfast, which was better than I would have expected. A typical day had scrambled eggs, sausage, French toast, assorted breads and pastries, cereals, juice, make-your-own waffles etc. On our next Galena trip we will definitely stay here again.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Tozer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grand rapids, michigan
Level 6 Contributor
162 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 June 2013

i guess unless you request a special suite, you get a normal room like we had. boring decor with dated furniture. the suites might be a little gaudy for most people, so it would be nice if regular rooms could be updated. the pool and hot tub area looked nice. breakfast was the usual...good enough. there's no covered entrance for parking motorcycles during rain.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victoryah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Designer Inn & Suites

Property: Best Western Designer Inn & Suites
Address: 9923 W US Route 20, Galena, IL 61036
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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