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“A Nice Hotel”

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Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Ashford, United Kingdom
Level Contributor
189 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“A Nice Hotel”
Reviewed 20 October 2013

A nice motel just on the outskirts of the town. Comfortable large themed rooms. The staff made you very welcome. As well as coffee, there was also cookies & pretzels in Lobby and a nice cooked breakfast

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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584 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Beecher, United States
1 review
Reviewed 15 October 2013

My husband and I were lucky enough to get reservations for Columbus Day weekend and the Country Fair in Galena. Close enough to walk to the Country Fair. Too bad it wasn't downhill both ways! :) Would definitely stay here again!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
small town, USA
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 October 2013

We stayed one night at this hotel in the Hearts Delight fantasy suite. Check-in was quick, drinks and cookies at check-in were nice. The room was cozy and a fun getaway for our anniversary. The bathroom was very nice also! This hotel is located an easy 2 or 3 minutes from the downtown Galena area. The hallway area is a bit outdated but didn't bother me as the room was clean. Would select this hotel again in the future.

  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank MamaToTwoBoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Berlin, Wisconsin
1 review
Reviewed 12 October 2013

I visited this hotel for our anniversary on 7/6/13 and stayed for 2 nights. The rooms were very clean and the staff was great! We had the "Hearts Delight" room for our second night and it was very romantic and cozy. They also have other fantasy Suites, we got to peek inside of them while they were being cleaned...I will highly recommend this hotel to anyone visiting Galena, IL. I can't wait for my next visit!!

Room Tip: I liked the lower level rooms because you had a door that you could park in front of
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjcon777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 October 2013

The room was very clean, the staff was nice, the breakfast was great. There were a large variety of hot fresh foods. I have no complaints about the hotel, other than I wish every room had a balcony because the sign says "balconies" but ours didn't. Otherwise, very good choice for Galena!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 October 2013

Stayed here with a friend for the historic home tour weekend. The main part of the room was quite spacious. Two comfortable queen beds, sofa and small table with two wing chairs. Only downside is the wing chairs sit too low for the table - made using the computer more difficult. The balcony gave us a view of the woods in the rear of the hotel and the outdoor part of the pool. Two plastic chairs were provided - altho we did not have time to use them. Fridge, coffeemaker, and microwave provided. The flat screen TV was nice and they provide Showtime.

The bathroom however is somewhat small. I appreciate lots of counter space and this has almost none, as the sink is built into the corner. The shower pressure was good and towels were decently thick. Initially thought there was no hair dryer, but found it in the drawer of the dresser.

Breakfast on saturday included the usual pastries and waffle maker. Other entrees vary by day - we had scrambled eggs, ham and french toast. The room is not large, but we were able to find a place to sit.

Staff very friendly and helpful.

The location is ideal - just outside of edge of town - only few blocks past Grants home. Parking is good. We did not try the restaurants nearby - but they would certainly have been convenient and may try them next time.

The price was good for the area and would not hesitate to stay here again.

Room Tip: We did experience a bit of thumping from the people above us - so if that bothers you do ask for a r...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank budgettraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheeling, Illinois
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 September 2013

Nice room for the price. Hotel needs updating, which is currently being done. Friendly and helpful staff. Nice pool and hot tub. Each room has a private balcony, fridge, microwave and coffee maker. We stayed in a queen room and it had a sleeper sofa with coffee table, plus another nice size table with two chairs. Did not try the breakfast but it looked okay. Happy Joes pizza/ice cream right next door; great for kids. Irish pub/restaurant a short walk; good food! Hotel is a short drive from Galena and close to Grant's home. Would definitely stay there again.

Stayed September 2013, travelled as a couple
Helpful?
Thank Sally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Designer Inn & Suites

Property: Best Western Designer Inn & Suites
Address: 9923 W US Route 20, Galena, IL 61036
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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