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“Great hotel”

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Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Inver Grove Heights
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great hotel”
Reviewed 9 May 2014

Nice rooms, great safe location near attractions and dining, nice pool, very nice breakfast. Nothing not to like here, very friendly staff. Second time I stayed her and would stay again.Only draw back is there is no elevator but rooms are only one floor up.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
2 Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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585 reviews from our community

Traveller rating
    300
    175
    61
    33
    16
See reviews for
125
320
18
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2014

Our stay at this Best Western was very pleasant and clean. The whole staff was the most courteous,friendly,and helpful. The rooms were very spacious and the beds were comfortable and I have never seen 4 pillows on a bed in my life. But that was a good thing. The only 2 things I didn't like were the table was to high because I am short and couldn't go on my computer and the hot tub had to much cholrine.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartland, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2014

This is our second time at the property and Galena. Kids loved using the pool and we all enjoyed the breakfast. Room is very spacious and appropriately fit our family. Enjoyed the proximity to downtown- great exercise to walk (less than 1/2 mile) and didn't have to worry about parking; bonus to pass Grant's House and through Grant Park on the way. Like the updates they are doing; can't wait to see the finished product!

Room Tip: Get room facing the backside of property rather than the street.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Jimmyb007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

We spent our anniversary in one of the fantasy suites. The room was terrific and very clean. The staff was extremely friendly and helpful. The breakfast was very good. We will definitely be coming back again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaukauna, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

Our stay at this Best Western was very pleasant. The rooms were spacious with a deck overlooking a woods in the back and the beds were comfy. It also was extremely quiet which made for a good nights sleep and the staff was also helpful.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bonnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 April 2014

I think they were doing some upgrades, and it had dust all over. Rooms were not cleaned up properly, and the bed sucked. Front desk was not helpful, not welcoming. Also, its too pricy , better off to stay at the Irish hotel next door. The only positive was that breakfast was good and we got room facing the backside of hotel - good view.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank joshbay84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cross Plains, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2014

Had a very enjoyable stay. Rooms were clean and neat. Great breakfast. The waffles were wonderful. The desk clerk was super friendly and helped us with suggestions of places to go and see. Great coffee and tea bar.

Room Tip: We had the hut tub and fireplace. Very nice!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nettie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Designer Inn & Suites

Property: Best Western Designer Inn & Suites
Address: 9923 W US Route 20, Galena, IL 61036
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
Reservation Options:
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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