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“Great place to stay!”

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Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
Reviewed 22 June 2014

We were in Galena for a wedding and spent two nights in this motel. Very enjoyable experience, rooms were large and clean, breakfast was convenient and plentiful, the staff was very helpful. The kids used the pool and we found it to be a good place to unwind. I'd recommend this hotel if you are in the Galena area. Our family will stay here again.

  • Stayed: June 2014, travelled with family
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2  Thank phillemery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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458 - 464 of 682 reviews

Reviewed 22 June 2014

We have visited Galena many times and this was our first stay at the Best Western. The location was fantastic! Easily accessible to the downtown, parks, and historic sites that Galena is known for. They are next to a Happy Joes Pizza and a gas station so we didn't have to go far for our young childrens' needs. Fritz greeted us politely and efficiently, he was so helpful, and was able to accommodate our large party by keeping the rooms near each other. He also made great suggestions in restaurants nearby and went out of his way by calling the restaurant we liked to be sure the restaurant was open and could seat us. The beds, pillows, sheets were luxurious. I love being emersed in pillows. The rooms were spacious and I loved the new "clean" remote for the tv. The rooms had balconies on the upper level, a nice touch to add more space to the room. The breakfast was what you would expect, lots of choices hot and cold. Overall, a great stay and will definitely return!

  • Stayed: June 2014, travelled with family
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Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We stay here whenever we are in Galena. Close to town, the price is right & the staff is wonderful. We asked if we could get a peek at the designer suites. The housekeeper let us in to the rooms & the Cave is fantastic! I may even try it next time we are in town. Can hardly wait for the Under the sea room to be done! We usually stay in the Log Cabin room, but this time they had a new room-Showboat. Beautiful furniture, freshly painted & new carpet throughout the motel! The bed is always comfortable & the room is very clean, love the balcony. The breakfast was great as usual. Thanks again for a wonderful stay. We will be back.

Room Tip: If I were staying for a few nights, I would get a room overlooking the woods, but we don't mind...
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  • Stayed: June 2014, travelled as a couple
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4  Thank Lynn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Really liked the hotel and location, about 1/2 mile from downtown area of Galena, Staff was really nice and helped with town recommendations. Breakfast was free and had a good variety. Rooms were much larger than I expected and they are doing nice some updates throughout hotel. Will definitely stay here again!

Room Tip: All very nice rooms, new suites too look awesome
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  • Stayed: June 2014, travelled as a couple
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2  Thank sandi t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014 via mobile

Rooms, amenities, staff and breakfast all about average. Nothing really outstanding and nothing bad. I would recommend this Best Western, but it is still very average. I think it will neither enhance nor detract from your stay in Galena.

Stayed: June 2014, travelled as a couple
1  Thank aluckart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

In town for a wedding at a home in the Galena Territory and needed an overflow for one night. This place was close and a major chain. It had several amenities that we didn't need or use such as the fireplace and large whirlpool. Apparently there was a bicycle event in town and supply was short so overpaid for just wanting a room. Basically clean but a bit of a stale smell in the room common at this level of hotel. Staff seemed friendly and didn't get a chance on the breakfast.

  • Stayed: June 2014, travelled as a couple
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1  Thank Budsboy520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Rooms and beds were clean and comfortable. Hotel outside appearance needs a lot of work and cleanup. Room keys not programed upon check-in that required another trip to desk to correct while luggage stood by outside door. Usual free breakfast, nothing special, with weak coffee. Location was handy to attractions and town.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
3  Thank Kenneth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range: £50 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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