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“Great cozy environment”
Review of Stoney Creek Inn

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Stoney Creek Inn
Ranked #2 of 11 Hotels in Galena
Certificate of Excellence
Palmyra, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great cozy environment”
Reviewed 6 May 2014

I just got back from Stoney Creek in Galena. My boyfriend and I went for a romantic weekend away. The place was great! We stayed in the whirlpool/fireplace suite. It was very nice and cozy. The staff there was very friendly and helpful. Paying the $40 extra for late check out and champagne was great. I loved not having to rush out of there by 11am. Definitely would stay again even though the town of Galena itself was not all the entertaining, it was nice to just hang out down there for the day.

Room Tip: Get a room with a whirlpool. But try not to get a room where you are below a whirlpool. You can hear...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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832 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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English first
Eau Claire, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014

We traveled with a large group that reserved rooms FAR in advance of our visit. My husband and I reserved a ground room floor with a king size bed MONTHS in advance. We were given two full sized beds. The hotel only has king, full, and bunk beds and several in our group had reserved full and king in advance and received bunk beds. We didn't realize there were no queen beds on premise, but was not an issue since we were guaranteed a king (that we didn't get).

Another couple in our party required a handicapped room and were sent out to talk to us to see if we would trade. The clerk herself could not accommodate them and her solution was for them to ask us themselves. There are no elevators in this hotel chains, only steep carpeted stairs. In my opinion, the clerk did not do enough for this couple.

The saloon has three stools and three tables. No bartender (the clerks handle this when they are not manning the desk) and prices are STEEP. Almost had a coronary. Anything served straight up on ice (and only one shot) is $9. Make sure you are aware of the prices before they begin to pour! OK in a nightclub, but a tiny little convenience bar behind the front desk? It's a joke. I don't know why they even bother except to fool the consumer into thinking they have an actual pub on premise.

Food and drink not allowed in the pool area, and for the type of gathering we were having, a pool party is always a given, mostly because it is the largest area available to us. Most hotels will ban food but allow plastic in their pool area. Not here, and it is HIGHLY POLICED.

The common areas like the breakfast area and the fireplace area extremely small as well. Can seat up to 5 people around the fireplace. The whole area probably measure 6 feet by 10 feet. There is really no area large enough on the ground level for a medium or larger group to congregate

Staff was friendly enough, but the ones who were really trying to be accommodating were micromanaged by the supervisor on duty and usually could not accommodate our requests.

If you are going here only to sleep it was clean enough and proximity to downtown was fine without actually being in the city. If you are going here to relax, and enjoy motel time with a group of friends or a larger family, I'd highly recommend looking elsewhere. For what you pay, you could find a much nicer place to stay with better accommodations and friendlier management.

Room Tip: You won't get a good room even if you reserve it...they will guarantee on the phone and change t...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kokomo4si
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waukegan, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2014

Once again nothing but good things about Stoney Creek. Very friendly front desk staff. Pool and hot tub very inviting. Comfy beds. Missed the eggs and waffles for breakfast but otherwise good offerings. My husband was looking for another beaver stuffed animal to add to his collection, and Jorge was able to remember another room that had one! Way to go just to make a guest happy. Will definitely stay again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VickieJean68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack K, Vice President of Corporate Support Services at Stoney Creek Inn, responded to this review, 2 May 2014
Dear VickieJean, When I first saw two straight reviews titled ‘Great stay’ I thought maybe someone posted twice. It turns out the two reviews were from two different reviewers and that makes us proud. We have challenged ourselves to go from consistently giving customers a good stay to consistently creating a “GREAT’ stay and we are pleased that you and others are noticing. Thank you for sharing your thoughts and thank you for your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Liberty, Iowa
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 April 2014 via mobile

We just got back from here... it was a great stay. Quiet, good breakfast, and clean. They were pleasant at check in and check out. My only complaint is I didn't see the upgrade on here until now, but that's my fault! :)

Stayed April 2014, travelled as a couple
Helpful?
1 Thank nicolie81587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wauwatosa, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

Very polite and nice staff. We have stayed there a few times now and have always had a great experience. They are very accommodating and so very nice. Thank you Judy and Stoney Creek. Thank you for a wonderful anniversary weekend:)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daiva1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

I have been staying at Stoney Creek for years. I have always had great service. Everyone has been very helpful and friendly. They have a great breakfast buffet. Great pool. I have stayed at most of the other hotels and keep coming back to Stoney Creek.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lockport, Illinois
Level Contributor
183 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 April 2014 via mobile

We've stayed at Stoney Creek multiple times and have never had any issues. We booked a themed suite for wine lovers weekend. The room was quite large and had a fireplace and whirlpool. The major gripe was that the room was at the very end of the main hallway, next to a parking lot door and under a staircase. We for the most part didn't hear any of the hall/stair traffic and if we did it wasn't bothersome. However, at 1am on the Saturday of wine fest a loud group carried on down the hall and up the stairs. This would have gone unnoticed if they hadn't knocked on doors down the hall and then ran up the stairs like a herd of elephants. We will stay at Stoney Creek in the future but will inquire about a quiet room. And will avoid wine lovers weekend.

Breakfast was good. Staff was friendly. Room and property were very clean.

Stayed March 2014, travelled as a couple
Helpful?
Thank lovetochill10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stoney Creek Inn

Property: Stoney Creek Inn
Address: 940 Galena Square Dr, Galena, IL 61036-1361 (Formerly Stoney Creek Inn Galena)
Region: United States > Illinois > Galena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Galena
#2 Business Hotel in Galena
#5 Family Hotel in Galena
Price Range (Based on Average Rates): £
Hotel Class:2 star — Stoney Creek Inn 2*
Number of rooms: 75
Official Description (provided by the hotel):
Gravitate to Galena. After a wonderful day shopping more than 100 antique stores, marveling at historic 19th-century architecture, playing a round of championship golf, hitting the slopes or experiencing one of Galena's many unique restaurants, the Stoney Creek Hotel rooms and theme suites are the perfect place to unwind. Relax by the fire or in our indoor heated pool. We look forward to your arrival. ... more   less 
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Also Known As:
Stoney Creek Inn Galena Hotel Galena
Stoney Creek Galena
Stoney Creek Hotel Galena

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