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“When we booked our room, we asked if it was smoke free, and...”

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Americas Best Value Inn- Galesburg
Ranked #6 of 10 Hotels in Galesburg
Galesburg
1 review
“When we booked our room, we asked if it was smoke free, and...”
Reviewed 6 March 2014

When we booked our room, we asked if it was smoke free, and were told yes. The property was not smoke free! Our half of the upper hall was, but the other half smoked and we could smell it all night, headache! I told the girl at the desk earlier in the evening that it smelled so bad on the second floor, so she went up and sprayed. Very disappointing. Why aren't Super 8's smoke free? I know you want to serve every type, but come on, this is 2014. Your hotel could be clean, smell good and attract more people and get better reviews.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Gail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa08670, Manager at Americas Best Value Inn- Galesburg, responded to this review, 24 March 2014
The clerk probably thought you meant the room was smoke free as we had both. As of March 23, 2014 our motel is 100% smoke free. We are remodeling and have made the decision to go smoke free. The renovation should be done by the first of May and I hope you will give us another chance to show you some hospitality.
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182 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
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English first
Madison WI
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 November 2013

Clean, friendly, quiet, with comfortable beds, a decent free breakfast, free wifi, fridge and microwave, and an indoor pool kept warm enough to enjoy swimming in (not always a sure thing). My only complaint was how well sound carried from room to room; we could hear our neighbors on both sides almost as clearly as if they were in our room. But overall, very satisfactory!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluegreenseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa08670, Manager at Americas Best Value Inn- Galesburg, responded to this review, 30 November 2013
Thank you for taking the time to submit a review. Our goal is customer satisfaction. Im glad we met it. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn- Galesburg

Property: Americas Best Value Inn- Galesburg
Address: 737 Knox Highway 10, I-74 Exit 51, Galesburg, IL 61401-8319 (Formerly Super 8 Galesburg IL)
Region: United States > Illinois > Galesburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn- Galesburg 2*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Galesburg, Illinois located forty-five miles northwest of Peoria. We are conveniently located on Knox Highway 10, only five miles away from downtown Galesburg and Knox College. Our hotel offers guests easy access to local attractions such as National Railroad Hall-Fame, Galesburg Nature Center, and Lake Storey Beach. Guests are invited to enjoy the complimentary daily deluxe continental breakfast and coffee in the lobby. Featured hotel amenities include a guest laundry facility, business center. 24-hour front desk and lobby and ice machines. Pets are welcome, restrictions and charges apply. Take a refreshing dip in our heated indoor pool or take advantage of our business center equipped with a computer and the guest laundry facility. Stay connected with our complimentary Wi-Fi available throughout the property. Complimentary on-site parking for all types of vehicles is also available. Each of our 36 guest rooms features the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, coffeemaker, hairdryer, 32-inch flat panel satellite TV, desk with lamp, table with chairs, alarm clock radio, and free local calls. Please inquire about upgrading to one of our jacuzzi rooms. Americas Best Value Inn Galesburg is your best choice located in Knox County, Illinois, forty-five miles northwest of Peoria. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Chicago or Peoria. At Americas Best Value Inn Galesburg our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Galesburg, We’ve Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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