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“Clean and comfortable”

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Best Western Prairie Inn & Conference Center
Ranked #5 of 10 Hotels in Galesburg
Chicago, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Clean and comfortable”
Reviewed 23 August 2013

As a child I spent alot of time here ofcourse it was a Sheraton back then. The hotel is very well kept for the age. Room was super clean and had a fresh smell to it. The beds are very comfortable. We had a small gathering at the pool which was very clean the water super clear. Missed the hot tub though. We have stayed at alot of different hotels but this one is worth a return visit. Staff super nice as well Jennifer took my reservation getting us a super rate. Amber checked us in which only took a minute. We will be back. Thank you for keeping my old dreams alive was like coming home.

Room Tip: Courtyard rooms are nice.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Commkruge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
Thank you for your kind words! We are very proud of the updates we have made to the hotel, including the new mattresses and the pool maintenance which you were able to enjoy. We hope that you return again and see what new things we bring to the "Sheraton"!

I will also pass along your praise to our Guest Services Representatives, Jennifer and Amber. We all pride ourselves on excellent service. When you come back to town, please feel free to call us directly at 309-343-7151.

Sincerely,
Tejal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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301 reviews from our community

Traveller rating
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    30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
United States
1 review
Reviewed 9 August 2013

Clean hotel with wonderful outside courtyard area which is great for families with kids. Room was fairly clean - some dust behind the TV but overall nice. Decent exercise room and decent pool. Not impressed with the restaurant food quality but the hotel itself was nice.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
Cindy,

Thank you for taking the time to review us. We are glad you were able to enjoy our many amenities! We are very proud of the services we offer and are constantly improving them. We have recently purchased new equipment for the fitness center, repainted the indoor pool area, and we are in the midst of revamping our dining room menu.

If you enjoyed our courtyard, which is great for relaxing in, I would definitely recommend staying in one of our courtyard rooms the next time you are in town. They are on the ground floor and full length, sliding glass doors that walk out into the courtyard. These rooms also have their own patio set up for guests to sit outside!

We hope to see you again at the Prairie Inn!

Sincerely,
Tejal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cecil, United States
1 review
Reviewed 9 August 2013

I stayed here on business. I am a truck driver and have to find accomedations when my drive time is up. I found this hotel in the area I was in and found it to be a bit higher in cost than in most other places but it was a nice clean quiet place.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael G L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
Michael,

Thank you for your review. We know that business travelers, especially drivers, need the best rest they can find, which can be especially hard on the road.

We hope that you will come to see us again. If you need any assistance please do not hesitate to call us directly at 309-343-7151.

Sincerely,
Tejal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
State College, Pennsylvania
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2013

I stayed at this hotel July 27, 2013. We had dinner at the restaurant inside the hotel and service was extremely slow. When dinner arrived the portions were meager. The hotel provides one a 10% off
coupon for breakfast; where as, most Best Westerns provide a complimentary breakfast.
An extra sink outside the main bathroom would sure have been convenient.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
Dave,

Thank you for taking the time to write a review. While we do not offer a continental breakfast, we do have a full service dining room. As a courtesy, we do offer the 10% off coupon for breakfast AND dinner. We are also in the midst of revamping our menu options and will be incorporating feedback from guests like you. If you have any further feedback on the restaurant please feel free to let us know.

We hope that you get the chance to visit again and try our delicious new menu!

Sincerely,
Tejal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Heath
Level Contributor
3 reviews
Reviewed 5 August 2013

The hotel was neat and clean. The bed was a little uncomfortable but I am pretty picky about my mattress. There was a receipt left for my nights slid under my door which was great, but I never leave my keys in my room and when I went to turn them in, there was no one at the front desk. I had to wait a while before anyone showed up. There is no free breakfast which is ok. They have a restaurant which we used for breakfast both mornings. The food should be better and the service on Sunday morning was very slow and they mixed up our order. They made it good, but it took more than an hour for breakfast which seems like a lot.

  • Stayed August 2013, travelled with friends
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
Kathleen,

Thank you for taking the time to review us. We are glad you enjoyed your stay. You'll be happy to know that we have since upgraded all of the mattresses in the hotel! And while we do not offer a continental breakfast, we do like to offer our guests 10% off our full service dining room - for breakfast AND dinner!

We hope that you come to see us again. If you need anything please do not hesitate to call us directly at 309-343-7151.

Sincerely,
Tejal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Il, United States
2 reviews
Reviewed 30 July 2013

The Hotel is Great, price is Great, but most of all we appreciate the friendliness and helpfulness of staff. Sue, the Manager couldn't be better, and the rest of staff are always great too. Once you learn the tricks of getting to the Hotel (1/2 the time going through the Mall area across the highway to cross the bridge over the divided highway), you are there.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, 5 September 2013
William,

Thank you for your review. We hope that you come to see us again!

Sincerely,
Tejal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 27 July 2013

Bizarre layout - two story buildings spread out - you drive to your barrack which looks very depressing from the outside and is right next to the highway. Once inside, the room is much nicer and typical to a low end hotel. Bathroom counter wasn't totally clean but otherwise ok. Room air very stale even when used AC.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prairieinn, Guest Relations Manager at Best Western Prairie Inn & Conference Center, responded to this review, 29 July 2013
Thank you for taking the time out of your busy schedule to write such a complimentary letter. I am passing on your comments, knowing that it will serve as a well to do thank you for all their hard work and for them to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Prairie Inn the next time you are in Galesburg, Illinois. We look forward to your return.

Misty Tenenbaum
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Prairie Inn & Conference Center

Property: Best Western Prairie Inn & Conference Center
Address: 300 S Soangetaha Rd, I-74 at East Main, Galesburg, IL 61401
Phone Number:
Region: United States > Illinois > Galesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Prairie Inn & Conference Center 3*
Number of rooms: 113
Official Description (provided by the hotel):
Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS and BNSF employees. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO(R). Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, fun games in our courtyard for the family, and free Wi-Fi access. Haldi's is our onsite restaurant & lounge, this offers authentic Indian dining. We serve an all American breakfast every morning. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more   less 
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Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel

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