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“Great staff, Great price but Average to Good Stay”

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Baymont Inn & Suites Galesburg
Ranked #1 of 10 Hotels in Galesburg
Certificate of Excellence
Reviewed 26 December 2012

Overall stay was good and the staff amoung the best.
However opened up the hide-a-bed and the sheets were dirty, front desk was very quick to apologize and got us clean bedding!
Someone in housekeeping put an emptied chip bag in a new roll of toilet paper, which makes you wonder what else is being done!
Smoking and pets on the floor designated for non-smoking and no pets, this isn't very good if you have allergies!
Pets walking through entire building instead of using side or back door and not going by the front where most people are and in front of the breakfast area!

Room Tip: Ask to see room before checking in!
  • Stayed: December 2012, travelled with family
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Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (324)
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279 - 285 of 324 reviews

Reviewed 25 October 2012

Situated right off I74 at the South edge of town, it is easy to get to. The rooms are a good size - but as someone else pointed out, the sink is right by the room door - if your partner is deshabille at the sink when you want to use the door, she has to step away. Otherwise a good room - the rooms with king beds also had a desk, sofa, refrigerator and microwave - although the breakfast was very good so they were hardly needed. The staff were very pleasant and helpful.

We flew into Ohare and drove over. At the last minute I thought to bring my E-Zpass transponder since it works on the Illinois system and it was very helpful. Almost all the toll bates were high-speed ones (overhead sensors so that you don't have to slow down and it's ,uch faster) and better yet, the toll charges on the transponder were half the cost of cash tolls!

  • Stayed: October 2012, travelled as a couple
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1  Thank Gogocar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2012

If you enjoy shopping for the unusual amid larger antique malls, satisfy your urge in central Illinois. Numerous shops are available for the critical eye in Galesburg, IL and the surrounding area. Many smaller items can be found nestled between larger pieces, and the persnickety connoisseur will not be disappointed.

Our lodging was satisfying as well. We checked in early without a reservation and enjoyed the freshly made cookies hot out of the oven. With few people on the property, the hot tub was ours for an hour. We ordered pizza from a local business and found the ingredients to be fresh and satisfying. If you are in the Galesburg area, give this property a try.

Room Tip: Ask for a quieter room on the non-Interstate side of the building and at the end of the hallway.
  • Stayed: October 2012, travelled with friends
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Thank Cheryl007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

The rooms are clean the only minor (and it is really minor) is that the sinks are right next to the door and in the morning the sounds you hear walking down the hall is pretty frightening.
The service was great. The check in crew was helpful and the woman working the breakfast area was the best. She was friendly and helpful. Great job.

Room Tip: Really quiet rooms all over the hotel.
  • Stayed: September 2012, travelled on business
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Thank Rusty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

I stayed here overnight while traveling through for a business trip in August, 2012. The room was clean, comfortable and quiet. The hotel staff patiently helped other travelers with dinner recommendations. Breakfast was OK, but not memorable.

  • Stayed: August 2012, travelled on business
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Thank NotEnoughMaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

  • Stayed: August 2012, travelled with family
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Review collected in partnership with Easytobook.com
Thank Janine D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 July 2012

At the end of a 5 week road trip with the family, on the last leg of the trip, my wife and two young boys stopped at the Galesburg, IL Holiday Inn Express.
I am a Platinum Rewards-level client(their highest level) and had some minor issues when checking in: the room I requested was not available because the hotel was fully booked(no points off for that!!); and there was no micro/fridge, although the website stated that there was.
The room was very clean and the extra towels and pillows I had requested were already in the room. The beds were just right, and all other aspects of the room were as we had hoped after a 500-mile drive.
The following morning, roof repairs outside our window began at 7:00 am!! I called the front desk to find out what all the racket was, and was informed there was nothing that could be done, because the pool roof needed repairs. I politely expressed my view that this was a bit early to be inconveniencing the guests!
The manager, Ryan Cochran, called a little later to offer his apologies, but I could not speak with him very long at that point.
When I went down to breakfast with my two boys, I went to the front desk to speak with Ryan, as on the phone he seemed genuinely concerned about my not-entirely-satisfactory experience at his hotel.
We sat in the breakfast room for about 15 minutes and discussed my stay.
I am quite familiar with hotel operations all over the world, both the front and the back of the house.
I did not have an awful experience at his hotel, but Ryan was intent on correcting what could be corrected, and sincerely wanted me to leave the hotel with a good memory of it. He accomplished this graciously and with good humor. Ryan would be an asset to any of the most expensive chains and individually owned properties anywhere in the world.
I did not request any adjustment on the room rate/Reward points, but at the end of our discussion, he immediately suggested it. I appreciated greatly his understanding of my stay from my point of view.
As I said, there were minor problems. You can't always have perfection, but with a GM like this, it's a lot more possible. No question: I would recommend this hotel to the most discerning travelers.

  • Stayed: July 2012, travelled with family
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Thank paulge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Galesburg

Address: 2285 Washington St, Galesburg, IL 61401-5581
Phone Number:
Region: United States > Illinois > Galesburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Galesburg
Price Range: £72 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Galesburg 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Baymont Inn & Suites Hotel in Galesburg is located on the east edge of Galesburg, a city rich in railroad and American history. Knox College, which is closely located to the Baymont Inn & Suites Galesburg, was the site of the Lincoln-Douglas Debate. Other historic places of interest include the birthplace of poet Carl Sandburg, the Ronald Reagen Trail and the Galesburg Railroad Museum. Galesburg is the future home of the National Railroad Hall of Fame, which is to be built within walking distance of the Baymont Inn & Suites Galesburg. Not far from the hotel you'll find the BNSF rail-yard and the Amtrak station. If you enjoy the theatre, don't miss the magnificent Orpheum Theatre. And if you enjoy the fall colors, you don't want to miss the Spoon River-Knox County Scenic Drive which is held the first two weekends of October.The Baymont Inn & Suites Galesburg offers 72 spacious and freshly remodeled rooms. Each room features free high-speed wireless Internet. Of course your stay won't be complete without enjoying our complimentary breakfast. Businesses near the hotel: BNSF, Gates Rubber Company, West Code Manufacturing, Historic Seminary Street shops, NAEIR, Dick Blick, Carhartt.Stay Smart, stay at the Baymont Inn & Suites Galesburg, conveniently located off I-74. ... more   less 
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Also Known As:
Holiday Inn Express Galesburg Hotel Galesburg
Holiday Inn Galesburg
Galesburg Holiday Inn

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