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“Comfortable and quiet”

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Fairfield Inn & Suites Galesburg
Ranked #4 of 10 Hotels in Galesburg
Chicago, Illinois
Level Contributor
116 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Comfortable and quiet”
Reviewed 28 May 2013

Decent property with great access to highway & downtown Galesburg. Clean, quiet, comfortable... My only complaint was that breakfast was a joke since I did not get to it until 30 minutes prior to it's end. Out of coffee, out of hot water, eggs & sausage cold - no staff in sight to assist. If I knew I had to get there sooner to get a cup of coffee and a little food, I would have. One assumes that if the hours go until 10:00, that food and coffee are available until that time. They were busy for sure since it was a holiday weekend, but I am certain they could have planned for that.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank VLKenyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GalesburgFF_GM, Manager at Fairfield Inn & Suites Galesburg, responded to this review, 13 June 2013
Thank you for your feedback and kind words about our hotel's cleanliness and comfort. I apologize we did not provide you with the breakfast experience you expected during your stay. I want assure you that these issues have been addressed. We value all of our guest' feedback and use it to evaluate what can be done to improve our hotel and guest sevice. We hope with our efforts to improve every stay for our guests, you will try the Galesburg Fairfield Inn again next time you are in the area.

Sincerely,

Terri Quick
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 April 2013

Very simply put, we stay at this hotel several times throughout the year - and have done so for a number of years now. The hotel is clean and the staff are always very friendly and helpful. When in Galesburg (my hometown) visiting family or on business, I will always stay here. It just feels like home.

Room Tip: Always love the 2 floor - rooms to the left. Pefer rooms facing the parking lot and the mall.
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  • Stayed April 2013, travelled with family
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Helpful?
Thank Terrence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, KS
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 March 2013

Typical Fairfield Inn....Stayed for one night while visiting family. Was able to get a good price on priceline and it was a clean, comfortable hotel. No frills - but I felt we got what we paid for.

There was a large group gathered in the lobby that was quite loud when we got there. The person checking us in noted that our room was just on the other side of the wall and asked if I would prefer to be moved up a floor. I appreciated her thinking of that. All the Staff we encountered were very friendly.

The complimentary breakfast was adequate. It seemed to be a little picked over - but again I believe it was due to the large crowd we had ran into the night before - as they were just leaving when we arrived in breakfast area.

I would not hesitate to stay there again.

  • Stayed March 2013, travelled with family
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Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GalesburgFF_GM, General Manager at Fairfield Inn & Suites Galesburg, responded to this review, 1 April 2013
Thank you for your feedback regarding your stay, we are always looking for ways to improve. I apologize that the breakfast was not quite what you expected. We have recently added some new hot items to the breakfast and hope this will make our guests as excited as we are about this change! We hope with our continued efforts to improve every stay for our guests, you will give the Galesburg Fairfield Inn another try next time you stay in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2012

Hotel is worn-carpets could use a deep cleaning thruout,faded curtins in hallways, dingy look thruout. Breakfast was the worst of all Fairfield Inns I have visited. Cockroaches in parking lot, in lobby and flying everywhere-property needs intensive pet control. First room we were in had stained curtains and the air conditioner was not working at all. Second room was clean, but air conditioner appeared to be dysfuntional-room was very very damp and made sleeping difficult-gave up at that point and just resolved never to stay there again. Staff was pleasant, but property should not be in this condition ever..............

Room Tip: Entire hotel was damp,dingy and dirty. Sadly-I would suggest you visit another hotel chain in Galesb...
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  • Stayed September 2012, travelled on business
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Helpful?
Thank suitase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GalesburgFF_GM, Manager at Fairfield Inn & Suites Galesburg, responded to this review, 28 September 2012
Thank you for your feedback regarding your recent stay with us. I apologize you had a negative experience; I would like to assure you that all of these issues are being addressed and resolved immediately. We are always looking for ways to improve and using guest feedback is the best way for us to do that. Guest satisfaction is of the utmost importance and we value your feedback. We hope you give us the chance to make things right and try the Galesburg Fairfield Inn again next time you are in the area.

Sincerely, Terri Quick - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2012

I stayed here for Railroad Days as it was offering a lower price than the other comparable hotels in town. It provides the standard Fairfield package being comfortable and business-like with efficient staff. It is conveniently located with a number of restaurants and the Galesburg mall close by. The breakfast has the usual wide selection of items. My main complaints are the towels, which were so thin and ragged that they provided little drying power, and the cleanliness of the room, most notably the coffee-maker had not been properly cleaned after the previous occupant.

  • Stayed June 2012, travelled solo
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Helpful?
1 Thank PSKT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2012

On our way home from a week long bike ride across Iowa, this was a very reasonably priced, comfortable, clean hotel with a nice indoor pool, wireless Internet and complementary breakfast. Great place to stay.

  • Stayed July 2012
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Helpful?
Thank jennyhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
Reviewed 11 July 2012

You never know what a hotel's going to be like until you've stayed there. Our family has found a new favorite hotel in Fairfield Inn. We stayed at Fairfield Inn- Galesburg in two different rooms on the two legs of our journey, and we are so impressed with the cleanliness & comfort of the hotel. We were cool & comfortable in there despite the near 100 degree temperature outside. Our rooms were clean, with "pristine" white bedding on the queen beds, which were extremely comfortable with choice of about any size pillow you'd want! We weren't disturbed by any outside noise or noise from fellow hotel stayers, so we had a wonderful rest. The hotel staff were all welcoming and just genuinely nice, friendly people who did their jobs well. We without question would recommend you stay at this hotel in Galesburg, which is easy to get to from Hwy US 34. Also, the complimentary breakfast was excellent with many choices in what to drink & eat: homemade waffles, breakfast sandwiches, fresh fruit, etc.

  • Stayed July 2012, travelled with family
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Helpful?
Thank 111Laura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Galesburg

Property: Fairfield Inn & Suites Galesburg
Address: 901 W Carl Sandburg Dr, Galesburg, IL 61401-1342 (Formerly Fairfield Inn Galesburg)
Region: United States > Illinois > Galesburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Galesburg 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Fairfield Inn & Suites Galesburg, IL is conveniently located near Sandburg Mall and a short drive from Carl Sandburg College and Knox College. Our Marriott hotel offers guests free daily breakfast, free WiFi, an indoor heated pool and hot tub, and a 24 hour fitness facility. ... more   less 
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Also Known As:
Fairfield Inn Galesburg Hotel Galesburg
Fairfield Galesburg
Galesburg Fairfield Inn

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