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The Herrington Inn & Spa
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Reviews (422)
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All reviewsmilk and cookiesturn down serviceheated floorsfour poster bedbalcony overlooking the riverwhirlpool tubcontinental breakfastgas fireplacedowntown genevaglass showerromantic weekendwedding nightbeautiful roomchocolate covered strawberriesacross the riverlarge bathroomatwater restaurant
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Reviewed 27 April 2014 via mobile

The place is charming, hour drive to city. Stayed for weekend. The restaurant has a limited menu, not our taste. The furniture in restaurant was tattered. Rooms were nice size, if you have small children ground floors that back up to river is not suggested. Drop off directly into river. Otherwise old world charm.

Stayed: April 2014, travelled as a couple
Thank Bikerchickee4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this reviewResponded 2 May 2014

Thank you for your review and feedback.

Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is very disappointing to hear that we did not live up to this promise during your stay with us.

I am concerned over the ‘limited menu’ you may have been presented with and would very much like to discuss this with you. We have several menus available and a very adaptable kitchen brigade who are happy to prepare any items we have. At your convenience please contact me at the Hotel so I may investigate fully.

Thank you once again, and we look forward to welcoming you back to The Herrington Inn & Spa very soon.

Kindest Regards,
Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

We stayed here overnight on a Saturday and loved it. It is walking distance to many shops and restaurants and overlooks the lake. It's so charming and quaint. The staff was extremely friendly and our room was beyond expectations. It was clean with a comfy king size bed, a fireplace, whirlpool tub, and awesome turn down service. There is complimentary transportation to shopping or restaurants. Would definitely return.

Room Tip: We had a room on the end of the second floor which was nice and quiet and the balcony was overlooking the lake. We loved it
  • Stayed: April 2014, travelled as a couple
    • Value
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Thank lorim585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this reviewResponded 2 May 2014

Thank you for your review and feedback.

Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team.

Thank you once again, and we look forward to welcoming you back to The Herrington Inn & Spa very soon.

Kindest Regards,
Stewart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

My wife and I stayed at the Herrington recently and found the accomodatons to be quite charming and cozy, complete with in room fireplaces and hot tub baths...to the rustic interiors and fine dining at Atwoods restaurant...Geneva is a cool little town...

  • Stayed: April 2014, travelled as a couple
    • Value
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Thank dggsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this reviewResponded 13 April 2014

Thank you for your review and feedback.

Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team.

Thank you once again, and we look forward to welcoming you back to The Herrington Inn & Spa very soon.

Kindest Regards,
Stewart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

This place is amazing! We went for an overnight get away for my Mom's 65th birthday. There were 4 of us girls. We ate lunch at the restaurant in the hotel which was fabulous! Very high quality food. We also had excellent services-the drivers took us all over Geneva to shop. The men who drove us were so kind! The cookies and milk and bathrobes was such a nice touch. The spa far exceeded my expectations. It was the best Swedish massage that I have EVER gotten! Then to give us tea and set us in a warm relaxed room after we got the massages was such a nice touch. We also brought a chick flick to watch and they were kind enough to lend us a DVD player! The weekend could not have been more perfect to celebrate my Mother!!

  • Stayed: March 2014, travelled with friends
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Thank Chicago_IllinoisJjss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this reviewResponded 5 April 2014

Thank you for your review and feedback.

Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team.

Very pleased that all the elements of your stay exceeded your expectations! Please pass our congratulations and birthday wishes on to ‘Mom’

Thank you once again, and we look forward to welcoming you back to The Herrington Inn & Spa very soon.

Kindest Regards,
Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Five of us went to celebrate a 50th birthday this past weekend. From the moment we were picked up at the Metra station to the next day when we left, the service was all around exceptional. We did a day full of spa treatments on Saturday, all of us having had wonderful services. The rooms have beautiful views and the fireplaces are a nice add on. The cookies and milk at turn down was a great touch. The bathrooms are large and well thought out.

We opted to have dinner off property, but the on duty drivers were happy to drive us there and pick us up, which is a great service to provide.

We will definitely be back!

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tripfemme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this reviewResponded 5 April 2014

Thank you for your review and feedback.

Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team.

Thank you for celebrating with us and please pass on our birthday greetings!

Thank you once again, and we look forward to welcoming you back to The Herrington Inn & Spa very soon.

Kindest Regards,
Stewart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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