We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Lombard Downers Grove
Ranked #2 of 4 Hotels in Glen Ellyn
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding!”
Reviewed 28 January 2014

By far one of the best hotel experiences I've had. The entire staff is dedicated to providing service that over delivers. Jodie, at the front desk, will go above and beyond to make sure your stay is exceptional.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoConfidently1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 7 February 2014
Dear GoConfidently1,

I appreciate you taking the time to mention Jodi by name. She receives many compliments regarding her service and she will be happy to hear that she was mentioned in a survey. It's great to read that you enjoyed your stay. When you return to our hotel make sure you check out our restaurant Glen Prairie, it is an award winning restaurant and you are sure to enjoy the selections.

Wishing you safe travels,

CarlC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

268 reviews from our community

Traveller rating
    129
    88
    23
    15
    13
See reviews for
79
32
20
115
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Troy, Michigan
Level Contributor
107 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 January 2014

A very nice property that has been nicely renovated. The best service, great rooms, comfy beds, and the restaurant was very pleasant too. I can't say enough about the front desk staff, and their effort to make sure everything was as it should be. Top Notch

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sailorjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 7 February 2014
Hi Sailorjeff,

Thanks for the great review and I will be sure to let the front desk know how happy you were with their service! The front desk is a great team and they really work together to ensure everyone is taken care of here at the Crowne Plaza Lombard Downers Grove.

Bet you can't wait for summer to get back on the water!

Thanks again,

CarlC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgefield, Connecticut
Level Contributor
213 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 13 January 2014

We needed to spend a cold and rainy weekend in the Glen Ellyn/Wheaton area for a family function and chose the Crowne Plaza for its central location. We were not disappointed with our choice.
The staff greeted us with smiles and a warm welcome. The check-in was smooth and our request for adjoining rooms was easily met.
The rooms were clean and (for the most part) comfortable. The mattresses were a bit firmer than we would have liked, but the bed was clean and fresh smelling, always a plus.
The bathroom was immaculate. We have stayed in more expensive/higher profile hotels where this was not the case. Its obvious that the Housekeeping staff take their jobs seriously and turn out an excellent room.
The hotel's restaurant leaves something to be desired. You can read about that in its own review.
We highly recommend this hotel, especially for families with children

Room Tip: Rooms facing the back end of the property are quieter (no road noise.)
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank revrpb619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 7 February 2014
Hi The rev619,

I am happy to read that you enjoyed your stay! It also is is a pleasure to see that you were happy with the cleanliness of your room. I want to thank you for mentioning the housekeeping department as so often they are forgotten about when they really work hard to provide everyone with a clean freash stay so you can enjoy our home while you are away from yours.

I will be sure to look for the review on the restaurant so please feel confident that I will address this with both the chef and the restaurant manager. We are an award winning restaurant and have been featured on WGN television and we were also rated as the top ten places to eat by Chicago Magazine so thank you for your feedback which will allow us to address the issue and correct.

Thanks again for taking the time to review us!

CarlC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Ellyn, Illinois
Level Contributor
333 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 3 January 2014

We were having work done on our home and needed to get out for two days, and we decided to stay here. What a great idea. The beds are excellent, the restaurant and bar was good, and the service was great from the front desk clerk to the hostess in the restaurant.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 7 February 2014
Dear Mike A,

I am happy to hear you enjoyed your stay and I will be sure to pass along your great comments regarding the staff. These are great comments to read and go hand in hand with our recent award for customer service which was voted on by guests like yourself.

Thanks again!

CarlC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Claremore, Oklahoma
Level Contributor
402 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 2 January 2014

Very clean rooms with an excellent shower. Good location with easy access to the interstates. Breakfast buffet could have been better for the price charged. For the money this is a very good hotel. We were on the third floor and it was very quiet. We had a room close to the elevator which was very convenient. The hotel is all non smoking which we really appreicated. We would stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve74017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 7 February 2014
Dear steve 74017,

Thank you for the nice comments regarding our hotel! I have mentioned to the chef that you would like to see a change on the buffet and he is working to improve the breakfast buffet. Thank you very muchh for your feedback on this. We look forward to seeing you again when your travels bring you back to our area.

Best regards,

CarlC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2013

This is the second time we have stayed at this hotel! It is such a great retro design (recent remodel), the pool is fantastic and it has a fabulous restaurant attached (Glen Prairie). The front desk staff is always friendly and professional. The lobby is very attractive. Coffee is available in the morning.The rooms have very comfortable beds and linens. Our room had a love seat with a hassock so two people could read or watch TV without having to be in bed. The windows open (a rarity in most hotels). There is a refrigerator, small coffee maker and a safe in the room. Everything is clean and immaculate. The bathroom has a magnifying make-up mirror. The shower was wonderful. Another plus is that the hotel supports recycling, giving you a brown paper bag to put your recyclables in. The pool is outstanding in design and size. It is gratefully not in the middle of a lobby. You can access without having to be on 'display'. It too is very clean and well kept as is the exercise room.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 12 March 2014
Hi PE,

Happy to see that you returned to our hotel and continue to enjoy yourself! We obtain many comments regarding the location of our pool and how quiet it is because it is seperated from our rooms. I will be sure to let the housekeeping department know about how clean you mentioned their rooms are and I am sure they will be happy to hear this. If you ever need anything when you are staying with us please just pick up your room phone and call the front desk or you can call me at extension 1265.

Regards,

CarlC
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
central Illinois
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 December 2013

The service we received in this hotel was about the best we ever had. The front desk person was so friendly. She even checked on us and the kids while at the pool to see if there was anything she could help us with. Plus she helped us out with snacks. It wasn't just what she did, but her attitude was so great. We talked for a while about how good the service was, which we normally don't do.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hefty_illinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review, 22 December 2013
Dear Hefty_illinois,

I am happy to hear that our service we provide to guests exceeded your expectations. We pride ourselves on our service and it is great to see that you have taken the time to recognize us! I will be sure to post your survey for the entire staff to see. I will also be sure to bring this to the attention to the front desk to show how much they impact a guests stay. We know there are many choices available for your lodging needs and we are happy you stay with us! It is important for us to make you feel at home while you are away from yours.

Best wishes to you and your family this holiday season!

Carl C
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Glen Ellyn
2.0 mi away
Hyatt Place Chicago/Lombard
1.8 mi away
The Westin Lombard Yorktown Center
2.1 mi away
Embassy Suites by Hilton Chicago Lombard Oak Brook
Show Prices
Show Prices
Show Prices
3.0 mi away
Fairfield Inn & Suites Chicago Lombard
2.1 mi away
Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
1.3 mi away
Residence Inn Chicago Lombard
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Lombard Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Lombard Downers Grove

Property: Crowne Plaza Lombard Downers Grove
Address: 1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
Phone Number:
Region: United States > Illinois > DuPage County > Glen Ellyn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Glen Ellyn
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Lombard Downers Grove 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, IHG, Booking.com, Expedia, Travel Republic (UK), Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Crowne Plaza Lombard Downers Grove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing