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“Really a gem, would definitely go back!”

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Crowne Plaza Lombard Downers Grove
Ranked #2 of 4 Hotels in Glen Ellyn
Reviewed 6 May 2009

We stayed at the Crowne Plaza Glen Ellyn Lombard for 2 nights (a Friday and Saturday) in May, 2009. We chose this location because we didn't want to pay so much to stay (and park) in downtown Chicago, and wanted someplace with a nice indoor pool. We were not disappointed - can't say enough great things about this place!

We were *extremely* pleased with the clean, fresh, modern decor of everything, as well as the friendly staff. Our room was impeccably clean and the bed/linens were incredibly comfy! Literally, the ONLY issue during our stay was that the switch in the bathroom to turn on the fan and shower light did not work. It wasn't that important to us, so we didn't report it until we were checking out, so I can't comment as to how fast it would have been fixed.

I used the pool once (in the morning around 8 AM) and it was very inviting and clean, plus I had it all to myself. I didn't use the fitness center, but walked by it on the way to the pool and it looked very nice.

There is no breakfast included at this hotel, but they did give us a 15% off coupon for the Glen Prairie restaurant which is attached. We looked at the menu and thought it looked good, but did not end up going there. Instead, we tried Maxfield's Pancake House (just down the street) and were very pleased with that.

Be aware that using the wireless internet in the room will cost you $9.99 per 24 hours. We found it to have good signal strength and speed in our room.

  • Stayed: May 2009, travelled as a couple
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Thank brightgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cpgel, Manager at Crowne Plaza Lombard Downers Grove, responded to this reviewResponded 8 May 2009

We are very excited to share our new hotel with travelers and I would like to thank you for choosing us. We look forward to your return.

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268 - 274 of 274 reviews

Reviewed 18 December 2008

I took the advice of other Trip Advisor reviewers and booked this hotel for two nights.

I'm still raving at not only the incredible customer service the hotel provided, but also the affordable price given the modern design.

This is not like any other Crowne Plaza I have stayed in. I felt like I was staying at a downtown Chicago hotel.

The one feature I must mention is the in-room entertainment system. It is nothing like I have ever used. Basically for a flat fee (of $10 I think), I had unlimited acccess to all the high definition movies (adult and hollywood), full high speed access to the web with the in -room keyboard and mouse remote, the system also let me work (and print) my word and powerpoint documents thru a flash card. There were some other features I did not get a chance to play around with, like print my boarding pass.

Lastly, I am not sure about the previous review regarding the size of the bathroom, because I had a very large bathroom, so I guess I had different type room.

I hoep to be back soon.

  • Stayed: December 2008, travelled on business
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1  Thank hiijacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2008

I was in the area (Westchester) for a week of work and stayed at this Crowne Plaza. I was pleasantly surprised and very much enjoyed my stay at this hotel. The hotel room was comfortable and all furnishings were brand new. As a woman traveling alone I often take into account the safety of each hotel I stay at and there were no problems at this Crowne Plaza and the neighborhood was just fine.

Like the other reviewer my only complaint was that the bathroom was quite small. This was really no problem for me since I was traveling alone, but adding a second person to the bathroom would have been impossible.

The staff is extremely friendly and courteous. Overall my stay was great from start to finish.

  • Stayed: October 2008, travelled on business
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Thank PickyTravelerMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2008

Arrived at this new Crowne Plaza on a Saturday from O'Hare Airport, about a 30 minute drive with marginal traffic. I was visiting friends nearby, and this hotel is about 1 mile from the nice little town of Glen Ellyn--although the hotel itself is on non-descript Rte. 38, away from the little town's center. I drove east into downtown Chicago for a Saturday evening function and the traffic on Rte 38 to I-290E to downtown Chicago is nightmarish--a 20 mile trip took 1 hour, 15 minutes.

I understand the hotel has only been open for a few weeks, and is still in a "soft opening" status, according to the front desk. Hotel is decorated in a chic, sparse, style, especially the lobby, with a modern, small gas fireplace. The ground floor indoor pool looked very nice, and there was a wedding reception planned in the small meeting rooms off of the lobby. The room my wife and I stayed in was nicely appointed, with a very comfortable king bed, large screeen TV, and new everything. My down-checks were that the bathroom was VERY small--the inward swinging bathroom door almost touches the toilet; and the clothes closet is nothing more that a drapery covering a clothes hanging rack. The designers of the rehab of this former Holiday Inn missed the boat on the bathroom.

The hotel restaurant seemed nice, and the staff eager, but we had plans elsewhere. Because my rate was under $100 with tax, it was a great value over paying 3X in center city Chicago, but if you are traveling to downtown Chicago, traffic is a concern.

  • Stayed: October 2008, travelled as a couple
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Thank TUPF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016
Google Translation

  • Stayed: May 2015, travelled as a couple
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Thank Adriana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Destini W, General Manager at Crowne Plaza Lombard Downers Grove, responded to this reviewResponded 27 April 2016

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Reviewed 4 September 2015
Google Translation

Room Tip: En el segundo piso hay un espacio con microondas, expendedora de hielo y expendedora de bebidas
See more room tips
  • Stayed: August 2015, travelled on business
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Thank Magdalena O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this reviewResponded 6 September 2015

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Reviewed 20 November 2014
Google Translation

  • Stayed: November 2014, travelled on business
    • Sleep Quality
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    • Service
Thank Grongnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this reviewResponded 21 November 2014

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Additional Information about Crowne Plaza Lombard Downers Grove

Address: 1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
Phone Number:
Region: United States > Illinois > DuPage County > Glen Ellyn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Glen Ellyn
Price Range: £73 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lombard Downers Grove 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green. ... more   less 
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Also Known As:
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn

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