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“The service for breakfast with Tina was as if we were a guest in her home !”

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Courtyard Chicago Glenview/Northbrook
Ranked #2 of 7 Hotels in Glenview
Certificate of Excellence
Reviewed 13 April 2013

Great place to stay. We were only staying overnight To Be truthful It is s basic hotel with clean rooms and near our destination, The service was outstanding with tina for breakfast was like we were guest in her home and that made the stay memorable.

  • Stayed: April 2013
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Thank Jvvallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this reviewResponded 18 February 2014

Hello Jvvallis,

Thank you for taking the time to review your experience at the Courtyard by Marriott Chicago Glenview. We were happy to learn our staff service met your expectations. Tina is an important member of our team. You as with many of our guests discovered how Tina treats every guest as a visitor in her home.

Hopefully we will have an opportunity to be your host once again.

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277 - 283 of 344 reviews

Reviewed 12 April 2013

Been waiting to write a review of this hotel after my stay!!!
What are the Pros?
1. Absolutely outstanding service- each and every hotel staff is attentive , courteous and seem to really like their job. It is seen in the way they speak with the guests and with each other. One feels at home right away! For a frequent business traveler this is a very important aspect and I clearly consider this to be the differentiating factor with any other hotel in the vicinity. I have stayed in 3 other hotels around this area.
2. Clean and comfortable rooms-As is the the case with most of the Courtyard Marriott hotels, nothing to complain about at all.
3. High speed internet- Fairly to conduct your business and have skype calls
4. Breakfast at hotel- The buffet breakfast is good and serves one's requirement of value for money,healthy and tasteful breakfast
5. Location - It is close to the business area and the complimentary shuttle provides a drop and pick up facility within a radius of 5 miles. My office was slightly more than 5 miles away, but they readily agreed without me even requesting them for the shuttle!
6. Eating options nearby - One has a decent variety of eating options within 200 mtrs of the hotel. It includes , TGIF, Wendy's, Elly's pancake house, Rosatti's and a host of Chinese and Japanese cuisine option
7. Vey clean and neat pool including and small but functional gym

What are the cons?
Seriously nothing that i can think of except
1. All rooms do not have a refrigerator but if you request one they will provide it if available at no extra charge

For a business traveler this hotel serves all the requirements within a limited budget.

  • Stayed: April 2013, travelled on business
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Thank Jagdish U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this reviewResponded 18 February 2014

Hi Jagdish U,

Thank you for rating and reviewing your experience at the Courtyard by Marriott Chicago Glenview. The entire team takes pride in the experience we create and find your comments rewarding. I am happy to inform you, we are currently completing a property improvement plan which will include the installation of refrigerators in every guestroom and suite.

Should your travels have you returning to the area, we hope you will choose us once again to experience our new product.

Regards,

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Reviewed 31 January 2013

Nice place to spend the evening. Clean and comfortable rooms. Pleasant courtyard. The staff is warm, welcoming, and attentive. Decor is a bit dated, and the rooms could be better lit, but the accommodations were generally fine.

My only real complaint is the business center, which has a baffling user interface and refused to accept my flash drive. I was unable to edit or even open important files from my Dropbox by using the internet site. Perhaps the operating system is set up to preclude users from opening any file from the internet. In any event, I was unable to do any "business" in their business center, which was a real drawback.

Nice hotel otherwise.

  • Stayed: January 2013, travelled on business
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1  Thank yeahwrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this reviewResponded 17 February 2014

Hi,

Thank you for taking the time to share your comments regarding your experience at the Courtyard by Marriott Chicago Glenview. I am happy to inform you, we are currently finishing a complete property improvement plan which will bring many new aspects to our hotel, including a new business center.

We take pride in the service and product we offer, and hope to be your host again in the future.

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Reviewed 28 January 2013

The staff here is incredible. Lynn, Tina, and Sylwia are very thoughtful and helpful. They are always looking for ways to enhance my experience at the Courtyard Glenview. The staff here is very professional. They always greet me with a smile and know me by my name and even my room number. The staff here makes me feel special and tries to fulfill all reasonable requests.

The rooms are clean and I sometimes sleep better here than at my own house. I would definitely recommend this place!!!

  • Stayed: December 2012, travelled on business
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1  Thank Mr_A_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this reviewResponded 17 February 2014

Hi Mr_A_2013,

I wish to thank you for taking the time to rate and review your experience with the Courtyard by Marriott Chicago Glenview. We were happy to learn our team members and property met your expectations.

If your travels bring you back to the area, I hope we will be your hotel of choice once again.

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Reviewed 20 December 2012

We stayed at subject hotel to visit family. hotel was clean but very tired looking.Our room was not renovated but was in decent shape.

Breakfast in the restaurant was good and Tina Sutherland our waitress could not be nicer.

Room Tip: Ask for a renovated room
See more room tips
  • Stayed: December 2012, travelled as a couple
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Thank Edward H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2012

We have used Courtyard by Marriott (Glenview) for our business travel to Chicago for 14 years staying there at least 50 nights per year. The feeling of having a home away from home is a rare luxury for a frequent business traveler. Everyone there goes above and beyond to make the environment comfortable, but no one exemplifies this more than front desk associate, Lynn Cutler. She remembers everyone's name, is genuinely concerned for the well-being of the people who stay at the Courtyard, she keeps our reservations organized, helps us anticipate our future reservations, and is extremely pleasant and professional while doing her job. She has helped us find a car service that was dependable and a great value and always has helpful suggestions for superior area restaurants. We appreciate taking part in the Marriott rewards program, but Lynn Cutler is the main reason we (and our guests and business associates) are loyal to the Courtyard by Marriott in Glenview, IL. Thank you and see you soon!

Room Tip: Ask Lynn Cutler to suggest a room that meets your needs - she will find the right fit for you!
See more room tips
  • Stayed: December 2012, travelled on business
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Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

We were in town for a family wedding. This Marriott Courtyard was the best one yet! Check-in...Fast and fun!! Every Staff member we ran into on the way to our room, was smiling and made sure we were well taken care of. Our room...Cleanest ever!! When we returned later that evening we were ready to unwind and sleep. It was very quiet!!! After a great nights sleep we went down the hall to the restaurant and was greeted by the most beautiful smile and personality EVER!!! Tina Sutherland should be an employee that each staff member should emulate! Nothing phony about her. We wish we could go to Belize with her, for the Holidays. Her family and co-workers are blessed to be around her. We will return when we are again in the area!!!!!

  • Stayed: December 2012, travelled with family
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1  Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Chicago Glenview/Northbrook

Address: 1801 Milwaukee Ave, Glenview, IL 60025-4984 (Formerly Courtyard by Marriott Chicago Glenview)
Region: United States > Illinois > Glenview
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Glenview
Price Range: £72 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Glenview/Northbrook 3*
Number of rooms: 149
Official Description (provided by the hotel):
Productivity and leisure have no boundaries at our newly renovated hotel! Eat, drink and connect in our beautifully refreshed state-of-the-art lobby space and outdoor courtyard. With open social spaces and complimentary Wi-Fi throughout the hotel, you can switch seamlessly from an indoor Bistro setting to an outdoor wicker lounge chair with oversized umbrella. Enjoy healthy dining options at the new Bistro by Courtyard or grab something to go from our 24-hour Market. Recharge in the evenings by our courtyard firepit or in your modern guestroom with fluffier pillows, luxurious linens, large work spaces and HD televisions. Unwind in our indoor swimming pool or whirlpool after meetings or sightseeing. Conveniently located 15 minutes from O'Hare International Airport and 30 minutes from Midway Airport, the Courtyard by Marriott Glenview is close to Allstate, Kraft, ITW, CVS/Caremark and Chicago Executive Airport and much more. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Glenview Hotel Glenview
Courtyard Glenview
Glenview Courtyard
Glenview Marriott
Courtyard Chicago Glenview

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