Nice staff & modern room but hot and cold water in shower are installed backward in RM 328. H is C and C is H. SURPRISE! at 5am. Folded towel on exposed shelf under bathroom sink PVC pipe to catch drips...kind of icky-looking. Flimsy, thin plastic commode seat lid flexes if a little person sits on it to get dressed. Staff checked me out after 1st night of 2-night stay without my stopping at the desk. I returned Saturday evening to find my card didn't work in the door. Staff seemed unsure what to do and excused herself to another room to return with the key card and assurance that it "should work now". It did. Got carry-out from TGIFriday and had just sat down to enjoy in the room when someone started to fiddle with the card slot. Yup. Room was let to another guest, an elderly lady who was traveling with other family members and was a bit taken aback that she might not be able to be near her family members as she was staying alone in the room. Don't know who was more surprised...she or me. I was just relieved that my things were still in the room and hadn't been moved-that was my first and most immediate concern upon learning of the mistake. It all turned out okay but I could have done without all the drama while traveling alone in an unfamiliar place. It just doesn't seem like they have their act together there.
- Official Description (provided by the hotel):
- This modern upscale boutique Hotel offers an unsurpassed combination of suburban comforts & neighborhood charm at an exceptional value. The Hotel's convenient location off of I-294 is 15 minutes from O’Hare International Airport and 30 minutes from Downtown Chicago. Whether its business or relaxation that brings you to Illinois, the BEST WESTERN PLUS Glenview Chicagoland Inn & Suites always offers great service and an exceptional experience! ... more less
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- Also Known As:
- Fairfield Inn Chicago Glenview Hotel Glenview
- Fairfield Inn Glenview
- Fairfield Glenview
- Glenview Fairfield Inn