We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A whole bucket list of how not to run a Hotel!”
Review of Miramar Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Miramar Hotel
Ranked #8 of 8 Hotels in Port de Soller
North wales
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A whole bucket list of how not to run a Hotel!”
Reviewed 6 November 2013

Let me begin with the basics of an average hotel. You expect the room you paid for, pleasant service and water pressure to say the least. Miramar had none of it.

We arrived on a sunny afternoon to a beautiful location and spotted our hotel which was nicely signposted on the roads. When we entered our hotel there was nobody at reception, we rang the service bell and waited...and waited...and waited some more, and after nearly 15 minutes a nice elderly lady popped out from the kitchen to tell us that the receptionist/bar maid/room attendant/the possible joint owner would be arriving shortly.

Another 10 minutes later and we were finally allowed to see the mystical woman. She spoke very little English, but quite possibly better than I could speak Spanish, and she gave us our room keys. We used the nice and efficient lift and found our room...

The wrong room it turns out. We had paid for a double bed, but what we were presented with, were a mile-apart twin beds and horrid upholstery surrounding us. So off we went to complain again, and low and behold, we waited at reception ringing the bell like a pair of idiots until 15 minutes later she appeared again. Of course, what little English she did know earlier, had conveniently disappeared, she couldn't changed our room because she had overbooked the double bedrooms and we'd just have to like it or lump it. After almost threatening for our money back (which would have been detrimental because every local hotel was full to the brim) she offered to call the boss... the boss arrived a few hours later and what a character. He blurted out Iberian slang in my face regardless of my ignorance for the language and refused to hear my point. The receptionist managed to get our point across, that we wanted a double bed, so cleverly he decided to fix the issue.
He simply pushed our beds together, whilst re-modifying our entire decor, the cabinet in the middle of the beds was now out of reach of the plug socket and so we couldn't have a bedside lamp, and annoyingly, one of the beds was slightly higher than the other. So no snuggling allowed for fear of a spinal injury. There were also no pillows, just these strange folded over sheet like objects which were as hard as metamorphic rock.
Did the horror show stop there? No.
The water pressure was so lousy that it dripped out of the taps even when opened fully, and the toilet flush sporadically stopped working for hours which wasn't very pleasant. And to top off the horrid cake, the walls were so thin, we managed to hear the kids screaming next door at 7:00am and the some uncouth bulldozer of a human being bouncing around on the floor above.
The only saving grace, was that we were moved to a double room the next day, which was still shabby, with the same awful water pressure and distinct lack of pillows (don't Spanish people need pillows?) but we had a spacious balcony.

So unless you really don't mind any of the above, stay well away.

Room Tip: Make sure you get the balcony.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cherokee101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

217 reviews from our community

Traveller rating
    22
    65
    65
    32
    33
See reviews for
39
107
11
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

Now I understand more why this hotel has such mixed reviews. And when it says basic you should understand what is the real meaning of it. When we arrived it was late and there was only one person who showed us our room. I was so tired after 15 hours flight and had no energy to spend to look around. But we had two small beds instead of one queen as per our request. The water was hardly running and it took some time to wash my hands. The bathtub was not clean at all! Next morning we spoke to the staff and they offered us a studio apartment. The good thing was - we didnt have to pay more. The studio was much better and had nice view over Marina. Still we had our breakfast and we could make one lunch/dinner. The kitchen had everything. Some times we had weird odor coming from the washroom, so we kept the door closed. The beds were horrible. Again two small beds and extremely uncomfortable. The pillows were funny, they didnt fit properly in the pillow case. We were in October, so it was not hot, but could not imagine being here in summer time. Anyway, the location was very good, staff friendly and what you could expect for this money.

Room Tip: Please check carefully before booking. On the pictures everything looks good. Also read all the revi...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nataliya342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 October 2013

Don't expect too much here, but the location is great, rooms are clean, and you get fed.
Drawbacks are the warm water - never hot enough for a shower, but never so cold as to be unpleasant. Plenty of choice at breakfast, but all cold continental except for the hard boiled eggs and the toast. No choice of main course at dinner and never hot enough. But great value for money if you catchit at the right price - we paid £150 pp for a weeks half board.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goinggray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Appleby, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 October 2013

This hotel has had mixed reviews but having just spent 2 weeks there I would go back again. The rooms were clean and spacious and the hotel is in a great position on the seafront. We found the staff very friendly and helpful . We did have issues with the plumbing - there was very poor flow of water from the washbasin, the shower was only warm not hot and the shower head was hanging off - but we lived with the issues because of the convenience of the place. Room 103 had a great sea view and a balcony. The breakfast was perfectly acceptable. It is not necessary to park at the hotel as there is plenty of on street parking to be found up above the town - although that is not obvious on first arrival. Several times we did see people struggling to get service at reception but we were not affected by this. All in all it was very good value for money in a great location, just let down by a lack of attention to detail. Port Soller is a fabulous resort - we loved it..

Room Tip: If you want a balcony make sure you ask for one as not all rooms with a sea view have a balcony.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 September 2013

With the price of hotels in this resort being as high as they are we decided to give this hotel a go, as we we staying for 10 nights. One worrying aspect was the fact that, on our arrival, we waited behind a couple who had booked well in advance but who had to be moved for the first part of their stay because the hotel was fully booked. This happened to someone else while we were there. So beware. The position is excellent, being only a few steps from the harbour and the tram terminal. We didn't get a room with a balcony; all of which, I suspect, go to the tour companies. The room was adequately sized, but there was a view only of the back of next door. The bathroom was of a reasonable size, but the shower needed a new head, the pressure was poor and there was only luke warm water. Also we found hairs that did not belong to either of us on the floor after cleaning. Breakfast was fine and plentiful, the staff were friendly and we even had BBC1!

Room Tip: Go with a tour company.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2013

We spent 4 nights at the Miramar in a spacious room with a balcony. The beds were comfortable and the facilities were clean and adequate if a little basic and worn.The breakfast was plentiful and catered for various tastes. On our visit, all food and fruit was freshly prepared and enthusiastically eaten. If you are looking for 4/5 star standard you will not find it here, and you do sometimes have to wait for staff to be available to speak to you for checking in etc. However, if you are relaxed patient you will find the staff to be very pleasant and working hard to deliver a great and friendly service.

Room Tip: rooms with balcony have great views, but be aware that the tram passes directly in front and there i...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAS353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 September 2013

Spent 2 nights there and it suited us just fine. We had 3 rooms for 9 in total. Grandparents with associated children, a 2 yr old, 1 year old and a small baby. Great location right on the front. It's a 2 star hotel so don't expect 5 star luxury. However, it was clean and tidy if a little tired. The rooms were huge and ideal for a family. Ours had air con as well. Breakfast for the 9 of us was a bit of a challenge but we sat together at the back and found the lady in charge very helpful in relation to the demands of the kids. Self service breakfast was very good indeed. Didn't have a meal there so can't comment on that aspect. Wi fi was just about ok. Free, if cramped private parking.
One issue. The front desk was never manned which was inconvenient at times.

Room Tip: Good view at the front
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ROBERTBARGOED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Port de Soller
0.4 mi away
Jumeirah Port Soller Hotel & Spa
Jumeirah Port Soller Hotel & Spa
#2 of 8 in Port de Soller
808 reviews
0.1 mi away
Hotel Eden
Hotel Eden
#26 of 37 in Soller
406 reviews
0.4 mi away
Citric Hotel Soller
Citric Hotel Soller
#32 of 37 in Soller
345 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Marina
Hotel Marina
#11 of 37 in Soller
624 reviews
0.1 mi away
Aimia Hotel
Aimia Hotel
#1 of 8 in Port de Soller
773 reviews
0.0 mi away
Aparthotel Soller Beach
Aparthotel Soller Beach
#7 of 8 in Port de Soller
163 reviews
Show Prices
Show Prices
Show Prices

Been to Miramar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Miramar Hotel

Property: Miramar Hotel
Address: Calle Marina 12, 07108 Port de Soller, Soller, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Soller > Port de Soller
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#7 On the Beach Hotel in Port de Soller
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Miramar Hotel 2*
Number of rooms: 39
Official Description (provided by the hotel):
The Hotel Miramar is a completely renovated family friendly establishment. Located in the port of Soller and well connected with the town of Soller, La Calobra and Palma, the hotel offers 39 rooms with sea or mountain views and complete services and facilities including a splendid terrace bar and restaurant next to the marina ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Expedia, Booking.com, Priceline, TravelUp, Odigeo, Ebookers, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Miramar Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Miramar Hotel Soller

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing