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“Will definitely go back!!” 5 of 5 bubbles
Review of KeyLime Cove Indoor Waterpark Resort

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KeyLime Cove Indoor Waterpark Resort
Ranked #1 of 12 Hotels in Gurnee
Certificate of Excellence
GreenLeadersSilver level
Washington, Michigan, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Will definitely go back!!”
5 of 5 bubbles Reviewed 10 July 2012

The room was clean and spacious. The water park was incredible. There was a variety of places to eat right in the hotel and they were all reasonably priced. The food was awesome! The thing that really sold me was that the staff went out of there way to make us feel welcome and comfortable. Everyone was very nice. I want to send a special thanks to the crew at the coffee shop the first morning I was there. Another gentlemen and I thought the shop opened at 6am instead of 6:30 and we were waiting for them to open. The gentlemen asked about what the earliest we might be able to get some coffee was and all three ladies said "Right now!" They were not the least be upset that we asked and were beyond friendly. A huge thanks to Rebecca, Melissa and Alison!! A special thanks to Rebecca for telling me about the sandwich deal at the hotel....saved us a lot of money and the food was great!!! Hope to see you guys again soon! Another great thing about this place was that even though it was loaded with kids you didn't hear them running up and down the halls like you do at some places.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kathe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 11 July 2012
Dear Kathe G,
What awesome feedback! Thank you and it is our absolute pleasure to make you feel welcome and comfortable.
We will pass on your feedback to the Island Temptations Crew, who will be thrilled that they helped make your stay key-riffic.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,526 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 July 2012

We went to Key Lime Cover Water Park for the 4th of July and had an incredible time. It was our entire group's first time going and everybody had a blast. There were two children and nine adults, and we all had a good time. First - the entrance way and reservation area were so beautifully decorated. It was soooo extremely colorful. The front desk clerks were so kind and friendly. The waterpark staff was nice as well. There were plenty of lifeguards; however, it seems like they were afraid to get wet. For example - When I came down the water slide, a little girl came out at the same time on a tube and was a somewhat disoriented and lost. Instead of the lifeguard helping the little girl, he asked me to. I didn't mind; although, I'm wondering if this is standard practice for the waterpark.

Anyways - The water slides were fun and the lazy river was very relaxing. The locker system is brilliant and was worth every use. We didn't eat at the ground's restaurants. We went to Gurnee Mills for lunch which is always reasonable and the variety is wide. After we ate, we went back to the waterpark and continued to have a good time. Needless to say, we were there from 9:00am to about 7:30pm. A day pass on the 4th of July was $25.00, and it was worth every penny.

Thank you Key Lime Cover for assisting us with a good time on the 4th of July.

Room Tip: Call before you plan on going to Key Lime Cove for the day.
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  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank ginagina5592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear Ginagina5592,
What a way to spend the 4th of July!
We are so happy that you enjoyed all of the tropical décor, the friendliness of our staff and everything that Lost Paradise Indoor Waterpark has to offer.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 July 2012

The room was spacious and clean. Waterpark was great for kids. Activity center for kids is nice plus. The only negative was the pizza place. I was the only person there and it took a long time. Food was not too good. I would stay here again. The waterpark never seemed too crowded.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anonymous7171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear Anonymous7171,
Thank you for taking the time to share this feedback! We are happy to hear that you enjoyed the waterpark and Leapin’ Lizards activity center.
Your experience with Anna Chovy’s Pizzeria will be passed on to the necessary managers.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aurora, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

I'm not a huge fan of public water areas to start off with, so to say I was less than thrilled to be planning this trip to Keylime Cove is an understatement. We had gotten a voucher for a night stay and I knew my 3 year old would like it so off we went: me, my husband, 3 year old, and 9 month old infant. All I can say now is WOW. Check-in was a breeze, walked right up to the counter around 2pm and got our room right away. The room was perfect for what we needed: clean, 2 beds, couch, fridge, and as my husband pointed out "it was childproofed better than our own home." We put on our suits and headed into the park area. When you first walk into the park it seems almost too warm, but once you get in the water (which also felt warm), the atmosphere was perfect. Seriously I think they must have consulted the top NASA engineers to calculate the perfect ratio of water temp to air temp. There were plenty of people there, but it NEVER felt crowded. All the water areas seemed accommodating to my 3 year old. Granted she was too small for the larger slides, but there were at least 6 other slides she could (and did) use. Life guards were always visable seemed very vigilant. The toddler area was great for my infant, she was able to stand in the water and just splash around. She never cried once in the water ( a miracle of its own). The lazy river and wave pool were great for the family too, plenty of innertubes for everyone. Food was decent, different restaurant options, and all at a fair price. All together a great little getaway everyone enjoyed. I didn't think I would be saying this prior to our visit, but I'm looking forward to going back someday!

Room Tip: Ask if you can get a room closer to the park enterance. Once you leave the water area, you go right...
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  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Tj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear Tj S,
We love to hear that we WOWed our guests! And we appreciate you sharing your KLC experience.
Our Engineering Team is awesome and we are happy that you enjoyed 84 degrees of fun-shine. The Aquatics Crew goes through hours of training to prepare for keeping the guests of Lost Paradise Indoor Waterpark safe. We are happy that you noticed their attentiveness.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Bend, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

Took advantage of the Six Flags/KeyLime Cove package and had a wonderful time. The free shuttle was so helpful and convenient. The facilities were very clean and welcoming. A clean place is very important to me!! The staff was exceptionally friendly, even the grandkids remarked how friendly everyone was. A refrigerator in the room was another plus. The great breakfast/brunch had something for everyone and that staff was extremely friendly and helpful too. Everyone just went out of their way to welcome us and help in any way. This is a great place to vacation with lots for kids to do!!!! Life guards were ever watchful of all the kids in the waterpark. Convenience of having a wristband for charging and door key was a great idea too. They just thought of everything to make our stay perfect! I highly recommend this place for a fun time.

Room Tip: We had a room on the 4th floor and it was great. Didn't mind taking the elevator. There are en...
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  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GrandmaJ2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear GrandmaJ2007,
The Ride N’ Slide package is a fun-tastic deal to visit KeyLime Cove and Six Flags in one trip. Also, consider visiting in September for Grandparent’s Month.
It is our pleasure to make your stay as key-riffic as possible. We are always thrilled when our guests notice our crew’s superior customer service. Thank you for mentioning this in your review and for your recommendation to future guests.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshkosh
2 reviews
5 of 5 bubbles Reviewed 5 July 2012

I love this place because it is right by my two favorite places, Great America, and Gurnee Mills. They provide shuttle service to Great America so we not only save the parking fees, we also don't have to wait in traffic to leave the park. The hotel offers a variety of activities for little ones, and places to relax and enjoy coffee for adults. The lifeguards are excellent, always alert and helpful. The food selection is awesome too. THey have a sitdown restaurant if you want to celebrate, or stands that sell just about everything if you want a quick bite to eat.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ineedavacation555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear Ineedavacation555,
Being located between two great attractions – Six Flags Great America and Gurnee Mills Mall - means triple the already key-lossal entertainment.
It sounds like you enjoyed everything from food, entertainment and our lifeguards attentiveness.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 July 2012

Stayed here two nights while visiting friends in the Chicago area. My kids are 3 and 4.5 years old. They both had a GREAT time. They could not get enough of the waterpark area. I think over the two days there we probably spent almost 8 hours in the water. I definitely give the waterpark area 5 stars! For adults, the lazy river or the big waterslides will keep everyone having fun. I appreciated that they allow adults to walk around with alcoholic beverages (in plastic cups). That makes hanging with the kids a little more bearable...

Our room (2 queen beds) was clean and adequate. Nothing too special. A little on the large side, which I appreciated. The fact that the sofa pulls out into a bed was great since our kids could sleep in separate beds.

The game room downstairs is basically Chuck E. Cheese type area with ways to earn tickets and redeem for cheap toys or candy, plus a few video games. Nothing special but something else to do besides the water. Just like Chuck E. Cheese the price of the games adds up quickly however.

The "fun-tivities" area was much appreciated by us. Every hour they have a different activity for kids. Lots of arts and crafts, plus story time. A movie each day as well. We appreciated that they leave paper and markers/crayons out for anyone to use. It was a nice way to kill time with the kids and not have them zone out in the video game area.

The breakfast buffet was pretty good, but the eggs are made from a box. Yuck. There's an omelet bar so use that if you want real eggs. Tons of fresh fruit, which was appreciated. Slightly pricey for adults but they let my kids eat free even though technically only "under 3" eats free. The servers were all very friendly.

The "Crazy Toucan" adult restaurant/bar upstairs was just average. Sort of like a small Chili's or Applebee's. Decent for in-hotel convenience but you might as well go a few blocks elsewhere if you want more interesting dining or drinking options.

We didn't use the free shuttle to Gurnee Mills Mall or Great America but that was a nice perk.

I would definitely stay here again. We paid in the low $200's each night. I would not pay more. Not sure if June was the off-season or not. I could see this place being crowded in the winter when everyone wants the nice warm waterpark?

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Carl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review, 10 July 2012
Dear Carl J,
Thank you for visiting us at KeyLime Cove and for taking the time to share your feedback!
It sounds like your kids really enjoyed Lost Paradise Indoor Waterpark, RipTide Reef Arcade and Leapin’ Lizards Activity Center. Tube-ular!
We appreciate your comments on the breakfast buffet and your experience in The Crazy Toucan. Our Food and Beverage Team has recently revamped The Crazy Toucan menu, which we hope you do find more interesting during your next stay.
Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!
Have a splash-tastic day!
Your friends at KeyLime Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about KeyLime Cove Indoor Waterpark Resort

Property: KeyLime Cove Indoor Waterpark Resort
Address: 1700 Nations Drive, Gurnee, IL 60031-9136
Phone Number:
Region: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gurnee
#2 Business Hotel in Gurnee
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 
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Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee

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