The first impression I got from the staff at the HI in Gurnee, Il was highly positive and it set the tone for my entire stay. I had an early arrival flight into Chicago so called the HI to ask if I could check in early. I was going to ask for a noon check in but they exceeded my expectations and said I could drive on up from Chicago and check in when I arrived. It was about 10:30 a.m.
The hotel property was clean and well maintained, both inside and out. Grounds were well kept. Check in was a breeze (Hilton Honors member) and the staff was exceptionally courteous, professional and friendly.
The room was just what you desire and expect from a HI - clean, well maintained and cozy. There were no signs of housekeeping inattention anywhere. Linens were clean and it was obvious the room had been dusted and vacuumed.
The HI breakfast was OK, as I have found in almost all HIs. The only real complaint I have about them is the poor tasting orange juice. I think I recently reviewed a HI that was the exception so don't be surprised if the OJ doesn't taste like what you have at home. All the other food was well prepared, fresh and tasty. The hostesses were friendly and courteous. I always tip them to show my appreciation.
I always know what to expect at a HI and was not disappointed but instead pleasantly surprised at how accommodating the staff was to my early check in request. I would definitely stay there again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Odigeo, Hilton Hotels Direct and Hotels.com so you can book your Hampton Inn Chicago/Gurnee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Chicago/Gurnee Hotel Gurnee
- Hampton Inn Gurnee Il
- Gurnee Hampton Inn