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“Pleasantly surprised” 5 of 5 bubbles
Review of Hampton Inn Chicago/Gurnee

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Hampton Inn Chicago/Gurnee
Ranked #2 of 12 Hotels in Gurnee
Certificate of Excellence
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pleasantly surprised”
5 of 5 bubbles Reviewed 4 September 2012

I stayed here for three days on business recently & was truly impressed with this property. Everything was super clean, looked fairly new & the service was excellent.

I'll admit, with it being so close to a theme park I had fairly low expectations. (I've stayed at other hotels near theme parks & have had less than fabulous experiences)

But the property is very well-maintained & very clean. Would definitely stay here again.

Room Tip: I requested a fridge & was delighted to find one in the room that's much larger than a stand...
See more room tips
  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dawnnicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
    208
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    56
    27
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
North Carolina
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 30 August 2012

The first impression I got from the staff at the HI in Gurnee, Il was highly positive and it set the tone for my entire stay. I had an early arrival flight into Chicago so called the HI to ask if I could check in early. I was going to ask for a noon check in but they exceeded my expectations and said I could drive on up from Chicago and check in when I arrived. It was about 10:30 a.m.

The hotel property was clean and well maintained, both inside and out. Grounds were well kept. Check in was a breeze (Hilton Honors member) and the staff was exceptionally courteous, professional and friendly.

The room was just what you desire and expect from a HI - clean, well maintained and cozy. There were no signs of housekeeping inattention anywhere. Linens were clean and it was obvious the room had been dusted and vacuumed.

The HI breakfast was OK, as I have found in almost all HIs. The only real complaint I have about them is the poor tasting orange juice. I think I recently reviewed a HI that was the exception so don't be surprised if the OJ doesn't taste like what you have at home. All the other food was well prepared, fresh and tasty. The hostesses were friendly and courteous. I always tip them to show my appreciation.

I always know what to expect at a HI and was not disappointed but instead pleasantly surprised at how accommodating the staff was to my early check in request. I would definitely stay there again.

Room Tip: This property is near a huge mall and many restaurants.
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  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bwt1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

Very nice high traffic hotel. The hotel was very well kept and clean. The room was fresh and modern. The desk staff was nice and great with directions. There was milk available 24 hours whic was nice when traveling with a baby who still takes a bottle at night. I would stay again.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carrie4200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foster City, California
Level Contributor
313 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed 14 August 2012

We didn't realize how close this is to the amusement park and with the end of the summer the number of student groups that would be at the hotel. Personnel worked hard to keep up with the demands of the groups but were a bit overwhelmed. Property seems a little worn down but for one night it was fine.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MOBX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

We have stayed here in the past and find it very convinient for access to both Great America and Gurnee Mills outlet mall, lots of good restaraunts near by. The rooms are nice, very clean and pool and deck area is fair sized and very soothing after a sweltering day at Great America.
The buffet breakfast is OK,good selection of cereals and a couple of hot items. Close by is a Starbucks, Olive Garden and right across form the parking lot is a Golden corral.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Traveller13Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olmsted Falls, Ohio
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 11 August 2012 via mobile

We just completed a two night stay. I will begin with I am disappointed that I did not clearly read or understand that a double room is that. I find it difficult for three star hotels not to offer larger beds. I will take the blame for this.

What I really did not like about the room was the micro sink outside of the bathroom. It was 18 inches wide if that!! Very small and no room for your toiletries at all.

The room was clean and I will give the staff a gold star for service. Being a Hilton Honors member and now seeking out Hampton Inns I expect a certain level and this hotel really missed the mark.

This hotel is very convenient to Six Flags. There are other hotels in the area as well and I will check them out on our next visit to the area.

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mash62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Massachusetts
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

We had an excellent two-night stay. The staff was very helpful and friendly, especially as we'd gotten in earlier than expected. (We forgot about the time change.) There was always coffee in the lobby available, and my children enjoyed some fruit. The hotel was very clean and the staff was more than friendly and accommodating. They did a great job of handling quick breakfast turnover as well. The location also can't be beat, and there were numerous options for eating within walking distance.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank livmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Chicago/Gurnee

Property: Hampton Inn Chicago/Gurnee
Address: 5550 Grand Ave, Gurnee, IL 60031-4901
Phone Number:
Region: United States > Illinois > Lake County > Gurnee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gurnee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Chicago/Gurnee 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hampton Inn Chicago/Gurnee Hotel Gurnee
Hampton Inn Gurnee Il
Gurnee Hampton Inn

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