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“Comfortable stay, courteous employees”

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Hampton Inn Chicago/Gurnee
Ranked #1 of 11 Hotels in Gurnee
Certificate of Excellence
Hinsdale, Illinois
Level Contributor
446 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“Comfortable stay, courteous employees”
Reviewed 3 October 2013

We stayed here after an evening at Six Flags. The staff was very friendly and helpful. The room was clean and smelled fresh with nice bedding and fluffy pillows. I went for a run in the morning and there are sidewalks and neighborhoods to run through, however, I went across to Six Flags and ran their enormous and empty parking lot. The breakfast was enjoyable with lots of options. I am gluten-free (there was prepared oatmeal for those that can have it), there was scrambled eggs and fresh fruit available. We then spent the day shopping at Gurnee Mills.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kenapastore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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458 reviews from our community

Traveller rating
    210
    158
    57
    27
    6
See reviews for
188
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Riverton, Utah
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 September 2013

This hotel is just a few minutes away from the Great Lakes Navy station. We stayed here for three nights when our son graduated from Boot Camp (the Pass-in-Review) in September.

Service: Excellent! After hours and hours of flight delays due to traffic control into O'Hare, we arrived at this hotel after midnight on check-in. There was a mix-up on the room requested (they had us in a room with two doubles instead of a queen bad), but the desk clerk on duty, Ereeka, went the extra mile to make it right. She was fantastic!

Breakfast: The selection at the free breakfast was very good with everything from cereal to those pre-made folded omelettes. There was a coffee maker in our room in addition to a good self-service coffee bar in the lobby. There is plenty of seating in the lobby to eat. The attendant in the breakfast area did a good job of keeping it stocked up.

Location: This hotel is just east of I-94, about ten miles south of the Wisconsin state line. It's near the Gurnee Mills mall and across the street from Great America (we could see the roller coasters out our window). Most important to us is that it's only about 15 minutes from Great Lakes Naval Station. It's not on Buckley Road so you can use the back way to get to the Ohio Street gate and avoid a lot of traffic (see this website http://www.navydads.com/forum/topics/by-pass-buckley-road-traffic-for-pir for the route).

Parking: Fine. On two of the three nights in our stay, we arrived after midnight and we did not have an issue finding a place to park.

Cons: The elevators are very slow. Also, there is not anyplace within walking distance to buy beer. There is a pub/restaurant across the parking lot, but I was looking for a place to buy a six pack and bring it back to the room. There is a Speedway across the street, so I walked over and discovered that they don't sell beer there. I've never seen a convenience store that doesn't sell beer -- not even in a place like Utah where I live!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Canyon, Arizona, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2013

The room was fine, the location great. Unfortunately, the office chair was not operating properly which made it difficult to sit at the desk and work. It would not hold at the necessary level to work at the desk.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ben F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurnee, IL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2013

While traveling in the area found room clean and comfortable. The breakfast and breakfast area was also very well kept and a great way to start the day. When in the Gurnee IL area we would recommend this hotel/motel

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Carrie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iowa
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 24 September 2013

This is tough review to write because (1) I typically don’t write bad reviews unless something was really awful and (2) besides the bug issue we had, our stay was nice at this hotel. The hotel is in a great location, easy to locate, conveniently located by many restaurants, gas station, coffee shop, etc. It’s a nice area of town. The hotel is also a great value (pricewise) and it’s a Hampton. The customer service at the front desk was great – both the evening and morning staff were very outgoing and friendly. My disappointments however… The hotel only has 2 bed double rooms (we stayed in room 326). Minor inconvenience as we have grown accustomed to Queen Size rooms. This was my oversight on bed size; I should have caught it when I made my reservation. Lesson learned. The biggest issue we had however was bug bites. Both my daughter and I awoke the next morning to bites all over our ankles. My husband and other daughter however were fine. They are raised, red bite marks that resemble mosquito bites but smaller, and itch like crazy ~ even 2 days later! I don’t know if it came from the hotel but we both woke up with them and we have no idea where else they would have come from. And No~ we didn’t mention anything when we checked out because we got up and left very early and our ankles didn’t start itching and turning red until we were already a couple hours out of town.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ladyisred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurnee, United States
1 review
Reviewed 24 September 2013

The rooms were wonderful. The meeting room was very warm, and the staff was not very helpful on the business end of things as far as hosting an event in the meeting room. I was not able to get in touch with the group sales employee the entire week prior to our arrival. The location was super for what we wanted. There are several restaurants and activities in the area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davenport, United States
2 reviews
Reviewed 24 September 2013

Very nice Hampton Inn in excellent location in Gurnee across from Six Flags. Rooms are very nice and amenities are good. Breakfast is also good but because of the size of the hotel, it may be difficult to get everything because of the number of guests (example waffles).

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Fred W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Chicago/Gurnee

Property: Hampton Inn Chicago/Gurnee
Address: 5550 Grand Ave, Gurnee, IL 60031-4901
Phone Number:
Region: United States > Illinois > Lake County > Gurnee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Gurnee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Chicago/Gurnee 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hampton Inn Chicago/Gurnee Hotel Gurnee
Hampton Inn Gurnee Il
Gurnee Hampton Inn

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