The hotel and convention center were very nice. Rooms were clean, up to date and comfortable.
Everything from the Front desk to the convention meals, bar, hotel rooms, beds were great.
However we went to the hotel restaurant, Spice....we went on Saturday and were given a menu that says "Monday - Friday Only". This menu was very limited, basically chicken, a salad or a hamburger. When we asked for the Saturday menu, the waitress said she would bring it, then she came back later and said it wasn't available today...We ordered sandwiches and waited a half hour for our food to arrive. The restaurant was not busy, unless 15 people is busy for this place. We did not get checked on until most of us were almost done with our food. The food was ok, but everyone commented there was a weird aftertaste to their food. We waited another good amount of time for the waitress to return with our bills, which were all incorrect and had to be redone. Our entire group commented on the poor service and very small menu for a convention center restaurant. We wont be back.....
- Official Description (provided by the hotel):
- We are Lake County's treasure with 10,000 sq. ft. of meeting and banquet space, onsite dining, and signature accomodations for business or leisure travelers in Gurnee, Waukegan, Libertyville and more. We are now featuring 210 fully renovated contemporary guest rooms and elegant meeting space. Our full service property offers one of the largest pools in Lake County and a state of the art fitness center. We are right across the street from Gurnee Mills Mall and just minutes away from Six Flags Great America. ... more less
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- Also Known As:
- Holiday Inn Gurnee Hotel Gurnee