We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just because”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Gurnee Convention Center
Ranked #5 of 11 Hotels in Gurnee
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Just because”
4 of 5 bubbles Reviewed 3 October 2013

I read several reviews for hotels in the Gurnee area. There were all mediocre so I was very hesitant about booking at the Holiday Inn Gurnee Convention Center seeing that their review wasn't very good. I went with my hunch and stayed their and we had a great time. The front desk personnel were very pleasant, the rooms were clean and the pool area was clean. The pool temperature was a little cold but we were able to deal with it. Lots of activities to do in the area.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KiKi67E69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at Holiday Inn Gurnee Convention Center, responded to this review, 3 October 2013
Thank you for the great comments discussing our friendly staff and the cleanliness of the hotel. The pool is one of the largest in the Lake County at 40,000 gallons. We maintain the pool water temperature at 84 degrees and take regular readings but I will share your comments with our Engineering team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

240 reviews from our community

Traveller rating
    92
    77
    36
    18
    17
See reviews for
96
33
8
59
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
indiana
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 30 September 2013

We booked two suites for eight of us to go to a private fright night at Great America. The hotel was close and that was the only good thing. I got prepaid rooms to save some money cause the two rooms were costing us $491.80 with breakfast for the 8 of us. I asked for early check-in and rooms next to each other if possible and I was told no problem we can get you adjoining rooms. I even asked the lady if suites had adjoining rms cause it seemed odd to me and she said oh yes we do. So we get there at 2:30pm and they check us into one room but the other room isnt ready and they will call us in about 1/2 hr or so when its ready. No Call so at 3:15 I go down to see if the rm is ready and there is a huge line to check in. I went to the front and asked if they forgot to call us and was told no they will be right with us. SO I wait for the line to go down and ask again about 3:45 and I am told that we wont have a room now till 4:30 or after. (of course not they just gave it to these other people that were in line) WHAT??? are you kidding me and I ask if they will be adjoining and big surprise she says we dont have adjoining suites. WOW now they say we cant even be on the same floor. So I said in a very irritated voice I have 6 kids and two adults we need to leave here by 4pm to get to our event and we need to be at least on the same floor. SO of course I wait there and wait till 4:30 now late for the whole reason we came. Upsetting me my husband and kids wondering why I just spent all this money and tried to have a nice lil get away with my family. SO at 4:45 we are finally in both rooms and ready to go. We get back from Great America around midnight go to shower and there are earwigs in the bathroom. My son found one in the kitchenette area ewe then in the other suite my husband found red mites and black short hairs in the bed. The trip was so unpleasant because of this hotel. We go home and the next day I go to make my house payment and realize the hotel charged me twice. Once with the pay in advance deal and then again when I checked in to rm one and again when I checked into rm two. I asked when they said they needed my credit card that they not charge me cause I paid in advance and I was told oh no we wont its just a hold for damages to the room. What ever now I call and they might be able to get me my money back in a few days but not sure I am now waiting for accounting to call me back. This place in the worst ever.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gbpackersfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at Holiday Inn Gurnee Convention Center, responded to this review, 3 October 2013
Thank you for your feedback. On behalf of the hotel I do apologize for your experience. I know that our Director of Rooms has already been in contact with you to address your issues.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

First, I want to recognize an excellent employee who made the difference during my stay. Her name is Janette and she works at the restaurant on morning shifts. She is an excellent employee with a great sense of customer service. She always make sure that your time at the restaurant is pleasant and that everything you order is correct.

Janette...keep up the good work!

Front desk employees are very cordial and friendly.

Rooms are very clean as well as the rest of the facilities. This reflects the quality of the employees and managers.

If you are in a business trip or for pleasure...this is the right place to stay!

Thank you all for make in me feel like home.

Valentin Cruz
Miami, FL

Room Tip: All rooms are awesome.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valentine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at Holiday Inn Gurnee Convention Center, responded to this review, 25 September 2013
Thank you for taking time out to recognize Janette from the restaurant as well as the cleanliness of the hotel. We appreciate your business and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

I stayed in this hotel for a whole long week to attend business meeting. Its location suit me the best to be close to my venue of meeting. I could also enjoy Six Flags and shoppings at Gurnee Mall and Walmart. Hotel provides free pick u p and drop facility to all these places and the cchaufers are really very freindly polite and helpful. Overall staff behaviour at front desk and housekeeping is also noticebly impressive. Only improvement is needed in the breakfoast choices as these are limited and same over all days. I had got frusteted of same offering and the hotel should take this as a feedback for improvement. Rooms are good, clean and peaceful. there are ample parking spaces available.

Room Tip: I would not suggest for having breakfast within hotel.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sinha_ravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at Holiday Inn Gurnee Convention Center, responded to this review, 25 September 2013
Thank you for your comments. Yes, we have a great location and are just off the highway. I will discuss with Chef your observation on breakfast selection.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andover, Minnesota
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

Perfect hotel for our Six Flags weekend trip. The price was right, the rooms were updated and clean. The beds were comfortable and the location was great. Le Mar at the front desk was very accommodating and friendly as were the shuttle drivers to and from Six Flags which was a great added benefit. The shuttle didn't have to sit in traffic at the end of the night like everyone else who had to pay for parking. The only downside to the hotel was no free breakfast and the breakfast buffet at the restaurant we paid for wasn't very good. The food looked better than it tasted. However, the restaurant staff was super friendly so that made up for the food quality. I will stay here again.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawnshelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nebraska
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 22 August 2013

We recently had the opportunity to attend our granddaughter's graduation from the Great Lakes Naval Training Center and chose to stay at the Holiday Inn Gurnee Convention Center and we certainly were not disappointed! If I could give this hotel a 10 star rating I would! The staff was so friendly and helpful and they bent over backwards to make our stay a pleasant one. Especially Lamar at the front desk. Always a smile on his face, a kind word and anything he could do to make us more comfortable. And Patricia helped our daughter out of a pickle also. The prices are very comparable to any other hotel but the hotel was beautiful, the rooms were extremely clean and fresh and the restaurant was awesome. You won't be disappointed. We will stay here again!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nebraskafoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion, Illinois
Level Contributor
184 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

Holiday Inn in Gurnee is a good value and located close to Gurnee Mills Mall and Six Flags. I was traveling on business and this place was priced reasonably compared to other properties in the area. The rooms are on the smaller side but big enough for me. Even though this is an older property the rooms are new and fresh. The young lady who checked us in was very nice and helpful. I will stay again when in the area.

Stayed August 2013, travelled on business
Helpful?
1 Thank DAA67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Gurnee hotels
0.9 mi away
Hampton Inn Chicago/Gurnee
0.3 mi away
Comfort Inn Gurnee
Comfort Inn Gurnee
#2 of 11 in Gurnee
4.0 of 5 bubbles 205 reviews
0.6 mi away
La Quinta Inn & Suites Chicago Gurnee
Show Prices
Show Prices
Show Prices
0.3 mi away
Fairfield Inn Chicago Gurnee
0.9 mi away
Baymont Inn & Suites Gurnee
1.0 mi away
Country Inn & Suites By Carlson, Gurnee
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Gurnee Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Gurnee Convention Center

Property: Holiday Inn Gurnee Convention Center
Address: 6161 Grand Ave, Gurnee, IL 60031-1613
Phone Number:
Region: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Gurnee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Gurnee Convention Center 3*
Number of rooms: 210
Official Description (provided by the hotel):
We are Lake County's treasure with 10,000 sq. ft. of meeting and banquet space, onsite dining, and signature accomodations for business or leisure travelers in Gurnee, Waukegan, Libertyville and more. We are now featuring 210 fully renovated contemporary guest rooms and elegant meeting space. Our full service property offers one of the largest pools in Lake County and a state of the art fitness center. We are right across the street from Gurnee Mills Mall and just minutes away from Six Flags Great America. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travel Republic (UK), Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Gurnee Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Gurnee Hotel Gurnee

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing