Upon arriving, the front clerk (an older woman) was out of sight, but having a conversation with 2 others in back of the desk about how people who get a good deal on Priceline shouldn't expect much. I feel that if Extended Stay America accepts a price from a third party, no matter which one (Expedia, etc.) that guest should get the same service/accomodations as anyone else. The toilet was clogged when we first used it at a little after 5 p.m. and we were told Mainenance was gone for the day, so they sent up a plunger. There were no washcloths in the room. There was coffee and a coffee pot (+), but no sugar or creamer (-)/ The refrigerator had been leaking for some time, because the laminate floor in front of it was wet and already buckled. At one time there had been a table in the corner, which would have been nice because there was no place to plug a computer in if you wanted to work on it without draining the battery. The carpeting on the 3rd floor looks like it has never been cleaned. On the positive side, the bed was clean and comfortable. The location to restaurants and shopping is great. The clerk on duty when we checked out was a young black woman and could not have been friendlier.
- Official Description (provided by the hotel):
- Located less than a mile away from Six Flags Great America! ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay Gurnee
- Gurnee Extended Stay
- Extended Stay America Gurnee