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“Best Western Hotel and Suites, Gurnee, Il”

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Baymont Inn & Suites Gurnee
Ranked #3 of 11 Hotels in Gurnee
Durant, Iowa, Usa
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best Western Hotel and Suites, Gurnee, Il”
Reviewed 16 August 2013

We have stayed at this Best Western many times and have always been extremely happy that we did. The staff is always friendly and helpful and the rooms are clean, roomy and nicely furnished. The hotel is very close to Six Flags Great America, as well as a variety of restaurants. It is a perfect weekend getaway for families or couples.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
I appreciate you taking time to write this review and I hope you give us the opportunity to serve you better during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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501 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Blooomington-Normal, IL, United States
2 reviews
Reviewed 11 August 2013

Stayed one night prior to our day at Six Flags. The hotel staff was very friendly and helpful. The beds were very comfortable. The room was very clean and spacious. The free park shuttle saved me $20 vs parking at the park. Next time I'm in the area, I'm booking this same hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
Thank you for the review!! We are so glad that you enjoyed your stay with us and are honored that you consider us to be your choice hotel in Gurnee. We appreciate your comments Once again, Thank you for the review and we hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coshocton, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 August 2013

Made the mistake of prepaying with a refund only if cancelled within 48 hrs. If we had known how bad this place was 48 hrs before we came we would NEVER have stayed here. Unfortunately they already had $408 of ours so we suffered through. Staff was rude and unhelpful. The rooms are so small they're had to move around in. The floor in one room was very damp (we had two rooms) and both smelled VERY strongly of smoke even though its a smoke free facility. The light switches for the bathroom are out in the main room around the corner from the bathroom. Honestly, just everything about this place is weird and smelly (the hallway on the third floor smelled and felt like you we're in the pool even though its several floors down). IF you decide to stay here, do yourself a favor and don't prepay like we did.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
I appreciate you taking time to write this review and I hope you give us the opportunity to serve you better during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baraboo, United States
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2013

We booked this hotel because of the price, amenities, and proximity to Great America. It has free breakfast which is on par with a typical "free" hotel breakfast in quality. The pool is very small and the hot tub was not working. The hot tub was the tiping point on why we decided to stay there and were extremely disappointed when we arrived and it was not working. When we asked about receiving a discount for this, we were quickly dismissed. Free Shuttle to Great America is a plus to save on parking. Price was $99 per night, but would have been worth it to stay somewhere else for more money with same amenities.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Restauranteur22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
I appreciate you taking time to write this review and I hope you give us the opportunity to serve you better during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 4 August 2013

I would recommend this hotel. The beds were very comfortable. The breakfast was great and kept stocked. It was nice having a couch in addition to two queen beds and a desk. Plus it's very close to Six Flags Amusement park. I look forward to staying here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwell City, United States
1 review
Reviewed 30 July 2013

The room was clean. The breakfast was average. It was in a nice location close to eating places and the Gurnee Mills Mall. 10 minutes away from Waukegan Field House. Laundry services available. There was a fridge and microwave.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
Thank you for the review!! We are so glad that you enjoyed your stay with us and are honored that you consider us to be your choice hotel in Gurnee. We appreciate your comments Once again, Thank you for the review and we hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
6 reviews
3 hotel reviews
Reviewed 27 July 2013

After an 8 hour drive from Columbus ,Ohio through Chicago, I checked in here at Gurnee, IL. The receptionist was very friendly and made me feel welcome. She gave me great directions to my room and reminded me of the free breakfast the next morning and the hours available. My room was larger than expected and very clean. I had free high speed Internet and a convenient desk. The bed was extremely comfortable! I would definitely recommend this hotel.

Room Tip: I am a senior citizen and got a nonsmoking room with a king bed on the first floor.
See more room tips
  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lalah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeshal S, Manager at Baymont Inn & Suites Gurnee, responded to this review, 3 September 2013
Thank you for the review!! We are so glad that you enjoyed your stay with us and are honored that you consider us to be your choice hotel in Gurnee. We appreciate your comments Once again, Thank you for the review and we hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Gurnee

Property: Baymont Inn & Suites Gurnee
Address: 5430 Grand Ave, Gurnee, IL 60031-1735 (Formerly BEST WESTERN Gurnee Hotel & Suites)
Phone Number:
Region: United States > Illinois > Lake County > Gurnee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Gurnee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Gurnee 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Stay at this friendly Gurnee, Illinois hotel located less than one mile from Six Flags® Great America and Gurnee Mills Outlet Mall. Ideally situated off Interstate 294 in Northern Illinois, the Baymont Inn & Suites Gurnee is a convenient hotel offering the best in accommodations, customer service and location. This Gurnee hotel features 65 well-appointed guest rooms, each offering cable satellite television and free wireless high-speed Internet access for guests' convenience. This 100 percent non smoking hotel offers a variety of amenities including a complimentary full breakfast, an indoor heated swimming pool, fitness center, guest laundry and full business services. Pets are welcome for a small fee. The Baymont Inn & Suites Gurnee is conveniently located less than one mile from Six Flags® Great America theme park and just a few miles from the Waukegan Field House and Sports Park. Hotel guests will find charter fishing in Waukegan Harbor or great golfing at Bittersweet Golf Course and ThunderHawk Golf Club, all within seven miles of the hotel. Corporate travelers staying at this Illinois hotel will enjoy convenient access to the Jelly Belly® Factory, BrightStar® Healthcare Company, Domino Amjet, Abbott Labs and Motorola. The Great Lakes Naval Base is also only ten miles away. The friendly, helpful staff at the Baymont Inn & Suites Gurnee is ready to ensure a fun-filled memorable stay in Gurnee, Illinois. Make a reservation today and save! Indoor hot tub is closed indefinitely. We are sorry for any inconvenience. ... more   less 
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Also Known As:
Best Western Gurnee Hotel Gurnee
Best Western Gurnee Hotel And Suites
Comfort Suites Gurnee
Gurnee Comfort Suites

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