Just returned from a stay at this hotel. My sister and I found their website online, we were searching for a clean, nice hotel near six flags. Overall we thought the price wasn't too bad. When we arrived, they gave us a higher price on the room. I showed them my confirmation and then they changed the rate to the lower one, which I had in my hand. Then they wanted to charge an additional $150.00 in case on incidentals. Their was an additional charge for the safe in our room. If we wanted the charge off our bill, we had to tell them at check out that they needed to remove that charge as we didn't use their safe.
The room was very outdated and small, beds were doubles (didn't even know people still used those). The tiles in the bathroom were all loose, and up, bathroom small. Coffee pot in the room, which we attempted to use the next morning, didn't even work. The hotel had a horrible smell. The swimming pool and hot tub were small but adequate. Also, we were informed that the following day there would be no water for 4 hours during our stay.
The free cont. breakfast in the am, was bad, what else could you say.
Overall, I would never come again. I also will be watching my credit card bill very closely when it arrives, as this hotel attempted to charge us for everything and anything.
The only good thing is their location was close to the shopping mall and six flags.
- Official Description (provided by the hotel):
- The Gurnee Comfort Inn® is conveniently located just one mile from Six Flags Great America and within walking distance of the Gurnee Mills mall. This Gurnee, IL hotel is centrally located close to area attractions like the Bittersweet Golf Club, Bristol Renaissance Faire in Kenosha, Illinois Beach State Park, Lambs Farm, the Gold Pyramid House and Temper Farm. The College of Lake County and Lake County Fairgrounds are seven miles away. ... more less
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- Also Known As:
- Gurnee Comfort Hotel Gurnee
- Gurnee Comfort Inn