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“not very nice would not stay here again the staff was good...” 2 of 5 bubbles
Review of Super 8 Harrisburg

Super 8 Harrisburg
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Super 8 Harrisburg
Ranked #3 of 3 Hotels in Harrisburg
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126 reviews from our community

Traveller rating
    17
    32
    34
    20
    23
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Marion, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2013

I have stayed in this motel few times and find it superb from checking in to checking out.Staff is beyond comparision.
I would recommend it to anyone all the time.You get more than what you pay for.
A very good job .

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jogendra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEAF RIVER
1 review
3 of 5 bubbles Reviewed 28 December 2012

I found the staff friendly. My only contact with staff was at the front desk, when I checked in and out. I appreciated the call to my room to be sure the room met my expectations. Bed was comfortable. Room was quiet. No complaints.

I had a meeting at breakfast; therefore, I did not eat at the hotel. No comment on breakfast.

  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank ROSALIE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALEM
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 November 2012

I checked into the Super 8 in Harrisburg, IL in the evening of Saturday, November 10.

Allow me to start with the positives:

The building itself was nice enough, as was the lobby. The check-in itself was smooth (I had made a reservation beforehand), and the room (including the bathroom) was clean. I found the bed to be comfortable, and I would imagine that if I were to have gotten what I needed (more on that later), I would have had a wonderful night's sleep.

Now for the negative:

I found the staff to be surly, rude, and unhelpful. Three times I asked for an extra blanket and an extra pillow (once right when I checked in, twice more later at night). The first time, I asked when I checked in. There were no extras at the time, but the front desk agent assured me that it was because the weather had just turned cold (which was true), a lot of people were requesting extra blankets, and so she would have them sent up to the room as soon as they were clean. Two hours passed and no word, no pillows, and no blankets. So, I called down to the front desk. A different clerk answered, I explained the problem, and she said "we don't have no extras." I said I would try back later. When I did, the same agent answered, and when I inquired, she said, "I told you that we don't have no extras," and hung up the phone. To me, that was the height of rudeness, and I would have taken my business elsewhere, but as it was one in the morning and I was extremely tired, I just let it go.

So, at the end of the day, while I found the hotel to be nice and clean overall, I will not be returning because of the unpleasant attitude of the staff. Super 8 has not lost me as a customer yet (though the Harrisburg, IL location has), but I will be wary about booking future rooms with the chain.

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
1 Thank THOMAS C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Harrisburg

Property: Super 8 Harrisburg
Address: 100 E. Seright St., Harrisburg, IL 62946
Phone Number:
Region: United States > Illinois > Harrisburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Harrisburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Harrisburg 2*
Number of rooms: 38
Reservation Options:
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Also Known As:
Super Eight Harrisburg
Harrisburg Super Eight
Harrisburg Super 8

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