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“Refrigerator in room was loud and kept us up. Also the...”

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Hawthorn Suites by Wyndham Chicago Hoffman Estates
Ranked #6 of 9 Hotels in Hoffman Estates
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415 reviews from our community

Traveller rating
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    57
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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

This property was great to stay at.
Andrew at the desk was fabulous, very helpful, accommodating and courteous.
The bathroom must have been newly renovated and it was gorgeous.
The rates are great and the location is close to the expressway.
I will definitely go back.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
1 Thank kate72651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review, 1 July 2014
To Our Valued Guest,
If Kathy was happy, management was happy!! Our newly renovated bathrooms are amazing. Great lighting, quartz countertops and great storage space…. I would love to have them at home. We are so happy that we were the great location during your travels and look forward to seeing you again.
Your Hawthorn Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoffman Estates, Illinois
1 review
Reviewed 24 June 2014

The people here are really nice and take great care of you. I was impressed by how willing every employee is to help and most of them even took the effort to remember my name. The food is always delicious. Jay usually makes the food and not only does he cook well but he is one of the friendliest people you will ever meet and will bend over backwards to get you what ever you would like. Felicia often times works the front desk and is always super positive and goes out of her way to help you. The same goes for Kristin, Hussain and Patrick. Pete usually drives the shuttle. He is very kind and will often go out of his way to make sure you get where you need to go.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pbs123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review, 1 July 2014
Dear Valued Guest,
“Tear drop”….. Thank you so much for taking the time to review our property. You touched the hearts of our entire staff and they all appreciate your great review. Having a staff member around every corner you turn truly contributes to a comfortable, never without stay. They pride themselves on “giving them a reason to come back” attitude and never falter
Your Truly Grateful, Hawthorn Family
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Prospect Heights
1 review
Reviewed 23 June 2014

We absolutely luv it here.Been here since April due to relocation. The staff is excellent. Kristen at desk very professional and great customer service. Very helpful and fast when need assistance. She is definitely promotable can be a great asset as a Supervisor or Mgr for the Company one day :)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review, 1 July 2014
Dear Excellent Guest,
Thank you so much for acknowledging Kristen. She is a great member of our team. Our corporate office is delighted to hear that their customer service training (that has high expectations) has such a great rate of return with our guests. We want to thank you for choosing the Hawthorn Suites during your relocation and look forward to seeing you at our upcoming events.
Your Kristin Fans, Hawthorn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Chicago Hoffman Estates

Property: Hawthorn Suites by Wyndham Chicago Hoffman Estates
Address: 2875 Greenspoint Pkwy, Hoffman Estates, IL 60169-7202
Phone Number:
Region: United States > Illinois > Hoffman Estates
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Hoffman Estates
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Chicago Hoffman Estates 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
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Also Known As:
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Candlewood Hoffman Estates
Hoffman Estates Candlewood Suites

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