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“Chicago visit”

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Holiday Inn Itasca (Woodfield Area)
Ranked #5 of 5 Hotels in Itasca
GreenLeadersBronze level
Reviewed 9 August 2014

Stayed here for a couple of nights to visit Chicago. Rooms were clean and the staff was very helpful with directions to places we wanted to go.We had a large group and they had plenty of room for us to hang out together. Would recommend to stay there.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
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Thank stz0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 23 August 2014

Thank you so much for taking the time to give us your feedback on your recent stay here at the Holiday Inn Itasca. I’m glad to hear our staff was able to help you with directions and that your group had plenty of space to gather together. Thank you again for the recommendation. We look forward to welcoming you back, should your travels take you back to Chicago!

Sincerely,
Jessica K.
Guest Experience Manager

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60 - 66 of 156 reviews

Reviewed 3 August 2014

My husband and I stayed here first in the middle of July 2014. Our son was being admitted to a hospital nearby, and we are from the St. Louis area. After driving most of the evening and admitting him into the hospital, we just needed a basic hotel to sleep at so we wouldn't be driving back home tired. This hotel was perfect for that. We didn't have breakfast here this time. The second time we stayed was with our two boys, and we traveled to Chicago to visit our other son in the hospital. We again stayed one night, but we had a little time to kill in the morning before our visit, so we decided to eat at the breakfast buffet. The only thing that we didn't notice was that the breakfast was not complementary, so we were shocked to receive a bill. Kids do eat free with the purchase of an adult buffet though, so that did help out a bit. It wasn't a big deal, but we probably would've just stopped on the way to the hospital for breakfast if we had known it was not included. Overall, it was $28 (with tax and tip) for the 4 of us to eat breakfast, but the breakfast was only a step above what you would expect with a complementary breakfast. As for the hotel, it did the job it was supposed to do, so we were happy with that.

  • Stayed: August 2014, travelled with family
    • Rooms
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Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 4 August 2014

Jennifer S.,

I'm sorry you had to visit us during such stressful occasions. I am pleased to hear that we were able to take care of your basic needs and give you a comfortable place to rest during your stays. I wish our breakfast had met your standards, we will work on improving our menu items to better satisfy our guests. We look forward to your next stay and hope it is under better circumstances.

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Reviewed 2 August 2014

the king leisure suite was very small compared to the many others I have stayed in all around the country and world. About half the size. Comfortable bed. I love Holiday Inn's new pillows. I have always wondered why there is free breakfast at Holiday Inn Express and Staybridge Suites but not Holiday Inn!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
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Thank yearbook1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 3 August 2014

Thank you for noticing our new pillows! All of our pillows have been replaced with brand new king size pillows. We do offer more than a standard continental buffet and have the full service restaurant available both in the morning and evening for dinner here at the Holiday Inn. Please enjoy your travels and thank you for the review.

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Reviewed 29 July 2014

Holiday Inn Itasca saved our destination wedding and made our day perfect! We are from out of state and our original wedding plans fell through weeks before our wedding. Holiday Inn Itasca, specifically Peter Mikhjian and staff, stepped up to the plate and turned a potential wedding disaster into an absolutely beautiful, stress-free wedding experience. Our family and friends stayed at the Holiday Inn for five (5) days and our reception was held at the hotel. Peter and the staff not only went out of their way for us, they made sure our family and friends were well taken care of as well. Instead of listing everything they did to make our experience perfect, I’ll sum it up with when the Bride thinks her wedding was perfect and stress-free that’s a home run! It’s the hotel staff that makes this hotel so remarkable! We are looking forward to staying at the Holiday Inn Itasca again and would recommend them for any and all events. Thank you, Holiday Inn!

  • Stayed: July 2014, travelled with family
    • Location
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1  Thank April N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 31 July 2014

April L,

We can begin to express what a joy your wedding party, friends and family were to have here at our hotel. We are happy to hear that everything was "perfect", we strive to ensure experiences here are memorable. Thank you for taking the time out of what should be your honeymoon to let us know how well we handled your event. We look forward to seeing you on your one year anniversary!

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Reviewed 26 June 2014

they say people make the difference and with this hotel that is the case. All employees are top notch and go out of there way to say hi. The morning breakfast waiters are top notch and work very hard and always polite. Even the maintenance man is awesome and always says hi to me with a smile.
I could go on and on. The hotel was remodeled a couple years back and very nice but I definately come back over and over to this hotel because of the outstanding staff

  • Stayed: June 2014, travelled on business
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1  Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 10 July 2014

Jim H.

You could not have made a manager prouder! It is so rewarding to hear that my staff is leaving such a remarkable impression on our guests. Thank you for taking the time to bring this not only to my attention but to take the time out to write a review on TripAdvisor. I am again proud and we will all be looking forward to your next stay with us so we can welcome you in.

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Reviewed 28 May 2014

The service was very excellent, room very clean. We had breakfast and everything was very good. Overall i was very satisfy with everything and recommend it and I will visit it again. The pool area was also very clean and they will be checking to make sure that they had towels at all times.

  • Stayed: February 2014, travelled as a couple
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Thank Luz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Q, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 31 May 2014

Thank you for choosing to stay with us, here at Holiday Inn Itasca! I appreciate you taking the time to share your recommendation and feedback of the service and accommodations you enjoyed during your recent stay. I was delighted to read that you already plan on visiting us again. We are eagerly looking forward to your return. Until then, stay awesome!

Yours in service,

Ryan Quinn
Guest Experience Manager

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Reviewed 20 May 2014

The food is great, the service is top notch and the price is right. I could not ask for anything better. We have had two corporate meetings at this location and everyone raves about the food. I am feeding 70 union workers. If the food is not good, they would have no problem telling me. It also helps that there is plenty of parking and a bar. I highly recommend this location for a corporate meeting or event.

  • Stayed: May 2014, travelled on business
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Thank Jaymee1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Q, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area), responded to this reviewResponded 22 May 2014

Thank you so much Jaymee, for taking the time to share your recommendation and recent experience at Holiday Inn Itasca. I was pleased to read your kind remarks of our restaurant and am delighted to see you regard our service as top notch. We are honored to have hosted your corporate meetings and look forward to the opportunity to welcome more to come.

Yours in service,

Ryan Quinn
Guest Experience Manager

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Additional Information about Holiday Inn Itasca (Woodfield Area)

Address: 860 W Irving Park Rd, Itasca, IL 60143-2022
Phone Number:
Region: United States > Illinois > DuPage County > Itasca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Itasca
Price Range: £56 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Itasca (Woodfield Area) 3*
Number of rooms: 161
Official Description (provided by the hotel):
Begin your experience in Itasca by flying into Chicago O'Hare International Airport (ORD), only 9 miles away. Take a short walk to the Itasca Metra Train Station to visit downtown Chicago. You can easily access us by travelling on major highways I-355, I-290 and Illinois Route 53. Business travelers can conveniently drive to work in the Schaumburg, Wood Dale, Addison, Itasca, Bloomingdale, Medinah, Roselle and Elk Grove Village areas. Let our free shuttle take you to any building in the Chancellory Business Park, Spring Lake Drive Business Park, or Hamilton Lakes Business Park. For vacationers, there are plenty of attractions in nearby Schaumburg. You can shop at Woodfield Shopping Mall or visit Legoland Discovery Center. Take advantage of eateries such as Texas de Brazil, Maggiano's, Benihana, Giordano's, Cheesecake Factory or experience a medieval feast and show at Medieval Times. Don't miss out on going to the Chicago Improv located in the mall. Take the short drive East to Rosemont to visit MB Financial Park featuring King's bowling, 5 Roses Irish Pub,Bub City, Park Tavern, Hofbrauhaus, Fogo de Chao and Adobe Gilas; all are now open across from Muvico. Catch an act at Zanies Comedy Club and shop at the Fashion Outlets of Chicago, one block West of the Donald E. Stephan's Convention Center. ... more   less 
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Also Known As:
Holiday Inn Itasca (Woodfield Area) Hotel Itasca
Itasca Holiday Inn

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