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“Would have given it a "Very Good" if it weren't for the noise.” 3 of 5 bubbles
Review of Hyatt Place Itasca

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Hyatt Place Itasca
Ranked #1 of 5 Hotels in Itasca
Certificate of Excellence
New Hampshire
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Would have given it a "Very Good" if it weren't for the noise.”
3 of 5 bubbles Reviewed 7 December 2013

I want to preface this review by stating that this is a very nice place with comfortable clean rooms, plenty of amenities, and a very accommodating staff, BUT, as stated in many of the other reviews, this place is LOUD. I stayed at the Hyatt Place for three nights this week (Mon-Thu) for a business meeting in Itasca. The location is right near two restaurants (one Italian and the other Mexican), and close to the highway, about 25 minutes from O'Hare. That being said, it's also in the middle of nowhere if you're on foot, although they do have an "as available and within 5 miles" shuttle that I didn't have the need to use. The room was well lit and clean, although the rug and sectional sofa looked a little age worn and are a few months short of shabby. The staff is probably the best feature of this particular Hyatt. They were welcoming, and willing to provide anything I needed. The included breakfast was very good, including fresh fruits (cut-up red grapefruit was great), cereals, yogurts, and juices as well as hot skillets with breakfast biscuit sandwiches. For the remainder of the day (24 x 7) they will provide breakfast, lunch, dinner as well as beer, wine and spirits, through their "Gallery Menu". I only used it for drinks, and on Wednesday night the bar area was actually in service as a regular bar. Again, it was a very enjoyable stay, aside from one really big issue...Noise. The biggest noise issue has to be the construction of the building. You can hear everything in the halls and quite a bit of what's going on in your neighbor's room. Within the room the biggest issue was the small refrigerator. It cycled on and off with enough volume to wake you up. I remedied that by unplugging it. The last noise complaint was due to my room location (room 515), directly across from the two elevators. Luckily I have a white noise app on my phone, and the sound of "summer crickets" coupled with the bathroom vent, kept me sufficiently asleep. One last comment regarding my room. The sink stopper in the sink outside the bathroom really needs to be adjusted. It barely drains, to the point that brushing your teeth or shaving causes it to start rising. It's a minor fix that I almost did myself, but did mention it to the staff. If anyone stays in room 515, let us know if it's fixed. :)

Room Tip: Stay away, FAR away, from the rooms near the elevators. The refrigerator in room 515 was VERY loud...
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  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tom_the_Sad_Sailor01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

I stayed here for 2 weeks and overall I would recommend it to anyone who is looking for a decent hotel on decent budget.
Positives
1. Clean
2. Friendly Staff
3. Quiet Place
4. Good Location for close by in Schaumberg
5. Gym, swimming pool

Negatives
1. Same breakfast everyday
2. Had to ask for extra pillow, extra hangers and extra blanket each 6 times. Yes each 6 times.
3. No restaurant in the hotel
4. Cafe in restaurant is very bad

Room Tip: All rooms are the same.
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank BostaTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 November 2013 via mobile

This hotel has clean, spacious rooms and a friendly staff. Wife, daughter and I always stay here when traveling towards Chicago. Great spot to stay for shopping at Woodfield mall - just 5 mins away from the mall..

Stayed November 2013, travelled with family
Helpful?
1 Thank Helland33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overland Park, Kansas
Level Contributor
82 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

This is quickly becoming one of my favorite hotel chains! We first stayed in Hyatt Place in Ft. Myers, Florida last year on our family trip. This is our second Hyatt Place experience and we enjoyed this one as much as the first, if not more!

The rooms are nicely appointed and modern. The large shower is beautiful but kind of a downer because I sometimes just love a bath after a long day of traveling! The living room with larger sectional was used more when we had our kids, but it is always nice to have a place to sit down and relax. Largest TV of any hotel room we have stayed in, fridge in the room, large desk area and large dressing area make for a spacious, comfortable room. If I have any complaint it is the doors could be a little more soundproof. While we were not bothered by it at the end of the hall, if I had been given a room by the elevator, I would have asked to be moved. There is no way the people in those rooms wouldn't be annoyed by the elevators.

The breakfast at this Hyatt Place was different than the first one we stayed at. They had the Hyatt breakfast skillets which were very good. Friday's breakfast was an English muffin with ham, gouda and a slice of tomato on top. The other option was half an english muffin with egg, cheese, spinach with roma tomatoes on top. There was also oatmeal, fresh fruit, all kinds of pastries, cold cereal, bagels, toast and some of the best orange juice we have ever had! Starbucks coffee and milk,Tazo Tea and other paid for options were also available but no need to pay when the free breakfast is this good! They also accommodated special diet requests with no problems.

The staff was friendly and helpful in giving us tips to get to US Cellular Field and the local Target store. Not a bad moment in this entire trip thanks to their advice! I would stay again for sure!

Room Tip: Do not take a room by the elevators! Our room was at the end of the hallway and we did hear a littl...
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mjrek11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 September 2013

Stayed with the family (wife & two kids) from Saturday to Thursday on a vacation to Chicago. With AAA discount it came to $115/night with taxes. Rooms were clean & comfortable. Mini bar area with sink, counter, fridge. Toilet & shower in separate room from sink/wash area. Some of the staff were very pleasant & helpful (some not so much...). I would highly recommend this hotel for business or family travel. We bought Citi Passes and drove into Chicago every morning around 9am, minimal traffic, parked at Navy Pier or the Museum Campus for $20 for the day. Next time we'll try taking the train into Chicago (shuttle to airport & blue line into Chicago?)

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Woodsman331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

My son and I stayed here, as a part of my work and his "play". We enjoyed being at this hotel. My son being able to take nice walks nearby in the nature. Our experience here is the way every hotel stay should be.

Room Tip: I think every room is about the same
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  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cincykid77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macomb, Michigan
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 24 August 2013

We made our usual journey to Chicago but decided to stay in the suburbs. This location was not too far from Downtown Chicago, and we liked the proximity to all of the areas we visited.

Our first impression was the staff. What an awesome group of people who are working the front desk. It is quality customer service that each hotel should offer. They are accommodating, friendly and extremely nice. When we arrived for check-in apparently there were several other people doing the same. One of the young ladies came to assist us with the bags because there weren't any available carts. I really appreciated this interest in making sure we were most satisfied from the moment we stepped through the front doors!

This was an excellent choice. It is a mini-suite and really fit our needs of having some space. There is a wet bar with a frig that sits across from the desk area. There wasn't a microwave in the room, which was odd. There is a sofa on the other side of the partition that divides the room for the bed and bathroom area. The large flat screen TV that appears to be centered more towards the sleeping area; however, it does move making it convenient to see from any angle.

Unfortunately, the breakfast was uneventful to say the least. The hotel provides a small area to eat and has put time into the presentation of the food. The set up looks really nice. However, the taste did not fit our preference based on our travel and the quality we've received at other hotels. The hot items were not hot and the choices were rather limited. We didn't eat the breakfast, even though it was complimentary, for the rest of our stay. I had to deduct from the rating because of this.

Overall, we enjoyed our stay and would recommend this hotel to others!

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChulitaTravelChica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Itasca

Property: Hyatt Place Itasca
Address: 1150 N Arlington Heights Rd, Itasca, IL 60143-3104
Phone Number:
Region: United States > Illinois > DuPage County > Itasca
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Itasca
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hyatt Place Itasca 3*
Number of rooms: 128
Official Description (provided by the hotel):
Discover the convenience of home at our modern hotel just 30 minutes west of downtown Chicago and 15 minutes from O'Hare International Airport. Less than minutes from Woodfield Mall in Schaumburg. Hyatt Place Chicago/Itasca features innovative rooms and friendly services that make your stay with us easy and comfortable. Our guests will enjoy a warm environment and a host of modern travel amenities at an exceptional value. Complimentary Hot Breakfast, WiFi and Shuttle within a 5-mile radius. ... more   less 
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Also Known As:
Hyatt Place Itasca Hotel Itasca
Hyatt Itasca

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