The room had a dirty tub with a hair on it and both the sheets and the bedspread had holes (!). I told them I was going to work and they had like 6 hours to take care of it. He wanted me to move, but the parking on that side is a nightmare and I said Just clean it, you have plenty of time. Came back at 9pm, room was untouched. I went to the office and asked for a refund. He offered to move me, but I was ticked and refused. I drove home 2 hours in the rain to avoid staying there.