I travel a lot for work, have stayed in many high end and budget hotels, all within the Holiday Inn Group, and I feel disappointed that Holiday Inn group lets this hotel operate as is.
I can tolerate many things, but not filth. The carpets in hallway are dirty, simply too much dirt. Not vacuumed during my stay. Room carpets are stained.
Bathroom had a collection of different types and length of hair. On tub, on floor and toilet. I did not take my shoes off the entire time.
Mattress had stains, including dried blood. At least the bed sheets were stain free. (lift up sheets and look at pad) AC worked well and was quiet. Large flat screen TV and in room fridge.
The room is supposed to be non smoking. It smelled like smoke. I guess that the entire hotel was a smoking hotel at one time and carpets, walls have been penetrated with smoke that there is no way that that odor will come out. I was able to open the window to get some fresh air, but to my luck, I was just above the outdoor smoking section 15 feet from entrance.
Finally, the noise. It is located in front of expressway so obviously you would expect some noise, but that is not the source of noise. One morning at 6am, a loud tour bus was idling in front of the entrance. Next day a semi tractor trailer was warming up at far end of parking lot, revving engine. Small elevator. Low ceilings.
Breakfast buffet had fruit, cereal, eggs, sausage that was cold in center and biscuits that were under baked. Coffee was hot and decent. $7.49.
The only positive I can see is the breakfast staff was hustling and polite, they were working their tail off attending a tour group. A lady called Debbie was FANTASTIC!
Location is convenient.
If you smoke, you will be fine, but Overall, if you have a choice, don't stay here. There are plenty of hotels in area, and I would expect them to be cleaner. And probably cheaper. The Holiday Inn Express down the road is way better, includes free breakfast.
Unfortunately I can't recommend this property and would advice to stay away.
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- Also Known As:
- Holiday Inn Express Joliet Hotel Joliet
- Holiday Inn Joliet
- Joliet Holiday Inn