I was fortunate to stay at Joliet Hampton Inn last week and this hotel has tapped into the equation for success! Our stay was more than enjoyable to say the least. They cover ALL of the bases, great breakfast, helpful employees, great housekeeping and a ton of other extras! I've stayed at a lot of hotels and this hotel as the perfect balance of it all. The rooms were very clean, comfortable, and they even passed my white glove test (which speaks volumes for the housekeeping). So I'll give a quick run down:
It was a breeze. We were greeted with friendly warm faces and felt special from the moment we walked in. We were given our keys and quickly traveled up to our room. We enjoyed the same great service for checkout as well.
Super clean, smelled great, looked great and had a lot of extra little touches that let you know housekeeping takes pride in their work. The Kleenex were in a beautiful floral arrangement. There was also a little rubber ducky waiting for us on the tub which my kids really got a kick out of. The beds were comfortable, pillows were soft, and linens were fresh. Our room came with a microwave, a small refrigerator and a single cup coffee maker stocked with ample coffee. The rooms themselves were spacious and they had a very stylish built in desk with built in mood lighting. I found the room to be very comfortable for our family.
Ok, let's get to what really matters here.. the food! Breakfast was good really good most days. We stayed for five days so we had a really good impression of what's on the table. Fresh waffles, scrambled eggs (some days these got kinda weird/texture was off a bit), fruit, cereal, pastries, bagels, toast, oatmeal, bacon, turkey sausage(these tasted terrible though it wasn't their fault), potatoes, and yogurt. They also had "Meal on the go" bags packed for you if you just wanted to head out. I thought that was awesome and also showed the level of thought and foresight that goes into customer needs. Summing it up, breakfast was really good on most days. Our kids loved the waffles!
Super helpful! One girl, Sarah in particular was a gem. She went above and beyond to help our family feel welcomed comfortable and provide us with information. We thought she was a definite keeper! However all of the staff at the hotel was extremely helpful, cheerful and just boasted friendly dispositions at all times. Even the housekeeping was cheerful and super helpful. One day I needed my room cleaned early and they sent housekeeping up in like 5min to clean our room. That was priceless and totally amazed us! Wow!
We loved the pool, the hot tub and the workout room. They also have computers set up in a little lounge area with a printer which makes it super easy to check email and such. I just loved it!
Now for the good stuff. Ok, the hotel totally goes above and beyond what you even pay for! The have a hot beverage bar that is available 24-7, not to mention it's stocked with coffees, teas and all kinds of goodies. They even have fresh fruit out each night for you along with freshly baked "still oozingly warm" cookies! And these cookies are good, it's a definite bonus every night!
I LOVE THIS HOTEL!! We will definitely be back when we are in the area. It was such a pleasant experience for our family and that was totally because of the staff, housekeeping and all of the extras that come together to create quite a memorable and positive experience. My recommendation is if you're in the area stay here! Oh and Giordano's pizza is AWESOME too and they deliver to the hotel!
- Official Description (provided by the hotel):
- The Joliet Hampton Inn is a three story building with interior corridors. The lobby is tastefully decorated for each holiday to make guests feel right at home. Each guest is greeted by warm, friendly faces throughout their stay. Each stay is backed by our 100% satisfaction guarantee. ... more less
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- Also Known As:
- Hampton Inn Joliet i-80 Hotel Joliet
- Joliet Hampton Inn