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Fairfield Inn Joliet South
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Reviews (128)
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All reviewsroom was cleanmarriott chaincross country tripfront deskhot tub and poolcracker barrelbiscuits and gravymake your own wafflesrecent stayeasy accessice machinegreat place to stayhotel is locatedyogurtymcapillowsmaids
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102 - 107 of 128 reviews
Reviewed 2 September 2013

The hotel was well-kept and the staff was friendly. My husband and I were only there for one night but, we thought the room was large/clean (just a little on the dark side) and the bed was pretty comfortable. We had free breakfast in the morning and to our surprise, there were many options to choose from. The whole experience was positive and I would definitely stay again when in the area. Also, I used Marriott Reward points so, my stay was free (BONUS)!

  • Stayed: July 2013, travelled with friends
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Thank af_martini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaGarvey, General Manager at Fairfield Inn Joliet South, responded to this reviewResponded 8 October 2013

Hello af_martini,

Thanks for the great feedback! I’m very pleased to hear that our staff was friendly and provided you with a clean and comfortable room. When staying with us you are like family! I am also glad to hear that you were able to take advantage of your Marriott Reward points! We are excited that we now get to provide our guests with a yummy variety of hot and continental breakfast items. Looking forward to seeing you again! Have a great weekend!

Julia Garvey
General Manger

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Reviewed 24 June 2013

The hotel was clean, and the staff was friendly. When we arrived they gave us a gift bag for being a Marriot reward member.

They had nachos available around 5pm which are kids were excited about. The free breakfast was nice with waffles, biscuits and gravy, and variety of other foods.

The pool, and hot tub were clean.

  • Stayed: June 2013, travelled with family
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Thank R P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaGarvey, General Manager at Fairfield Inn Joliet South, responded to this reviewResponded 29 August 2013

Hello R P,

We are grateful for your review of the Joliet South Fairfield Inn! It’s good to hear that you enjoyed the gift bag! We feel that our Marriott reward members should be recognized and appreciated. Our team works very hard to ensure that our hotel is clean and comfortable for all of our guests. See you next time. Have a great day!

Sincerely,
Julia Garvey
General Manager

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Reviewed 9 April 2013

If you're in the area, do yourself a favor and stay here. You won't be Disappointed!!
From the very beginning (We arrived before check in) the staff here were beyond accommodating! We were part of a part of a baseball "family" in town for a week end tournament. My ballplayer was presented with a "Goody Bag" upon check in, filled with wholesome snacks & a refreshing drink. Just what he needed for the game!!
Everyone we encountered during our stay was Very friendly & Helpful! Had some requests and all were met Promptly. The biscuits & gravy were just what the boys needed before heading to the ball field (for a cold & windy game!)
I have stayed at 5 star hotels where the staff DID NOT COMPARE to the staff here (from front desk to maintenance) They are "True Gems"!! Looking Forward to Our Next Stay!!

  • Stayed: April 2013, travelled with family
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1  Thank BrendaB231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaGarvey, General Manager at Fairfield Inn Joliet South, responded to this reviewResponded 29 August 2013

Hello BrendaB231,

Thank you so much for the wonderful review! It was a pleasure to have the team stay with us. It so good to hear that our staff was so accommodating for you guys! I’m glad that you enjoyed the goody bags and our warm breakfast. Can’t wait to see the team next year! Have a wonderful day!

Sincerely,
Julia Garvey
General Manager

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Reviewed 19 February 2013

The most welcoming people I have ever encountered. Everyone from the front desk, housekeeping, to the maintenance guy and the managers. There was not one person who did not greet me every single morning. I had a few requests, and without hesitation everyone was met. I was very impressed.

  • Stayed: February 2013, travelled on business
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1  Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2013

Not bad. Bathroom could use a little maintenance upkeep but the room was very clean and comfortable. The staff was very friendly and the free breakfast was a nice touch. They also issue free passes to the Ymca nearby and it's included in your stay.

  • Stayed: February 2013, travelled with family
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Thank Mrbynum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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