We were in town for a funeral.
We were locked out of our room because the hotel had a safety lock improperly installed which caused them to have to break the door to get us back in our room.(We couldn't lock our door all night) I wish I could say that was the only problem . That was only the beginning of what we affectionally call the "Hotel from Hell". The TV reception went out in the entire hotel (and stayed out) no one seemed to care to call to have it fixed , There were bugs in their breakfast room , The entire place was less expected in cleanliness. this lodging looks decent in the pictures but not decent in reality.
Instead of a simple apology( which would have been all I was expecting) when I asked to finally talk to the day manager to let her know of the operational proplems when we went to check out. Here's the final insult; she treated me like it was somehow our fault that we where left in the hallway for over an hour while maintenance was trying to get into out room. She said when we closed the door we cause cross bar to malfunction. That is literally impossible to close the crossbar once you have left the room. By the way ,I own a "five star" rated hotel in another state . I know all to well things might happen , this was way beyond that.The maintenance man had said the night before they had been having problems with the security crossbars for some time. My best advise is,don't stay here for any reason.
- Official Description (provided by the hotel):
- Enjoy our convenient location only minutes from all Kewanee area attractions and restaurants. We offer spacious accommodations, complimentary AmericInn Perk breakfast, indoor pool & whirlpool, and high-speed wireless Internet access. All guests are welcomed with hot coffee and a variety of hot tea, our weekday guests are greeted by a warm plate of cookies. . During the winter months you can enjoy hot cocoa by the fireplace. Other guest services include a meeting room, business center, & guest laundry room. We also have adjoining rooms & two room suites for families that need more space. Welcome to the End of the Day! ... more less
- Reservation Options:
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