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Hilton Garden Inn Lake Forest Mettawa
Ranked #1 of 2 Hotels in Lake Forest
Certificate of Excellence
Reviewed 13 January 2014

The entire staff was very friendly. They were quick to make eye contact and greet me upon returning in the evening. The furnishings are comfortable and the place is clean. The food was good and they offered a special dish each night. This was important because I stay at Hilton Garden Inns frequently so the menu becomes too familiar at times.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Mary Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 30 January 2014

Thank you for taking the time to share your feedback. We're thrilled to learn you had such a wonderful overall experience. It's also fantastic to hear you enjoyed outstanding service throughout your stay. We believe you should expect this type of genuine hospitality...afterall, YOU are the reason we're here. We appreciate you choosing Hilton Garden Inn Lake Forest/Mettawa and we hope you'll plan to stay with us again the next time you're in the area.

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449 - 455 of 600 reviews

Reviewed 8 January 2014

We checked into the Hilton Garden Inn in Mettawa, IL on a bitterly cold, snowy afternoon. Our room was ready early and it was spacious and clean. Because the weather continued to be inhospitable we spent a great deal of time indoors. The restaurant was equally good for breakfast, lunch and dinner and we loved our bartender who was a master mixologist! EVERYONE we dealt with went the extra mile to be helpful and friendly and we truly appreciated their consideration. Our son is currently stationed in Great Lakes and when we plan our next visit we will definitely make reservations at the Hilton Garden Inn. Thanks to the staff!

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Marylou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 14 January 2014

Thank you so much for the incredibly kind words and wonderful review. It really has been bitterly cold and snowy as of late. We're fortunate to have a fantastic team in place that genuinely wants to care for our guests. It's great to hear that hospitality was evident and that you experienced both figurative AND literal "warmth" during your most recent visit. It's also nice to learn you enjoyed our newly rebranded Garden Grille & Bar several times during your stay. Finally, please know that we are honored to host the visiting family and friends of the brave men and woman at Great Lakes that will soon serve our country. Thank you for choosing Hilton Garden Inn Lake/Forest Mettawa. Please plan to stay with us again soon.

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Reviewed 5 January 2014

We highly recommend this Hilton in Lake Forest for its quality service and friendly staffs! The entire staffs have natural sense of service and willingness to help guests. Breakfast gives you a choice of freshly made pancakes and omelet. Free WiFi access is great during the stay! Gym and swimming pool are a huge plus for the family! We also liked the softness and its adjustment system of the bed mattress! This is a very comfortable hotel for families with young children! We definitely will go back to this Lake Forest Hilton! Thank you for the great accommodation! P.S. Nearby, there are gourmet grocery store Mariano and Walgreen.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 14 January 2014

Wow, thank you for the fantastic review and for your outstanding recommendation of our hotel. Such kind words are very much appreciated and it's particularly rewarding to learn you experienced such genuine service and hospitality throughout your visit. We're also pleased to hear you enjoyed many of the property's amenities including our new Garden Grille & Bar. We are already looking forward to hosting you and your family again in the future. Please come back and see us again soon.

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Reviewed 5 January 2014

The Hilton Garden Inn's have been consistently well done. Nice beds, clean rooms, pleasant staff, and reasonably priced. The Lake Forest Inn had an unbelievably quiet heating/cooling system which made for a very nice sleep. We stay at Hilton Garden Inn's whenever we have the option to do so.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank DDRau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 14 January 2014

Thank you for taking the time to share your comments. We're very happy to learn that you found the property to be exceptionally clean, our team to be pleasant and helpful, and the price to be so reasonable. It sounds like you enjoyed a great night's sleep and that is certainly the foundation for any outstanding hotel experience. Please plan to stay with us again the next time you visit the area.

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Reviewed 4 January 2014

We stayed here when visiting our newest grandson and were very pleased with the location and the amenities of the hotel. Our only complaint was that the duvet was too heavy and they provided us with a blanket instead.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 14 January 2014

Thank you for the very kind review and congrats on the newest addition to your family! Great to hear our location was convenient for visiting the nearby Lake Forest/Libertyville area...we appreciate you choosing our hotel. We hope you'll plan to stay with us again the next time you visit the area.

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Reviewed 31 December 2013

See previous comments. This is a comfortable hotel. Most rooms are too small. Should not offer dinner service....unless menu is upgraded...and should have an experienced cook on board. Service...extremely slow.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 3 January 2014

First, thank you for the overall very positive review and for sharing your feedback. Our goal of constant improvement can only be achieved with direct, detailed feedback from our guests. In regards to your restaurant experience...as of January 1st we are excited to announce the rebranding of our new restaurant...the Garden Grille and Bar. Included in this process are some awesome new menus, a variety of nightly food and drink specials, and extensive training with our restaurant team to ensure we continue to provide the same outstanding product and customer care in the restaurant that we do so consistently in the hotel as a whole. Thank you for choosing Hilton Garden Inn Lake Forest/Mettawa...we hope to have the opportunity to host you again in the near future so you can enjoy the new concept first hand.

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Reviewed 29 December 2013

We celebrated Christmas with our son for the day (he is attending boot camp at the Great Lakes Naval RTC). The staff were more than helpful with directions to restaurants, improved directions home and flexibility in check-out due to the special circumstances. The room was also very clean. The only reason I did not give an excellent rating on sleep quality is because I could hear other guests in the hallway and the air unit turned on and off most of the night...of course, part of the sleep issue could have simply been from not being home in my own bed.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this reviewResponded 3 January 2014

Thank you for the very kind and positive review. It's always our honor to host visiting friends and family of those that will soon serve our country. It's particularly gratifying to hear that the service you received throughout your stay was marked with genuine care and hospitality. Delivering an exceptional service experience is our mission and our passion...we're so glad this was your experience. We hope you'll plan to stay with us again the next time you visit the area.

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Additional Information about Hilton Garden Inn Lake Forest Mettawa

Address: 26225 N Riverwoods Blvd, Lake Forest, IL 60045-3429
Phone Number:
Region: United States > Illinois > Lake County > Lake Forest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lake Forest
Price Range: £66 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lake Forest Mettawa 3*
Number of rooms: 170
Official Description (provided by the hotel):
The newly-renovated Hilton Garden Inn Lake Forest Mettawa is ideally located among Lake Forest, IL hotels, just off I-94, and only minutes north of Chicago. The brand-new lobby is highlighted by stylish décor and comfortable lounge seating near a cozy fireplace that creates the perfect atmosphere to hang out with friends or co-workers. Start your day off with breakfast at the Great American Grill, or unwind in the evenings at the Pavilion Lounge and enjoy a beer or signature cocktail. The spacious guest rooms feature modern amenities including free WiFi, HD TVs with premium cable, and the signature Garden Sleep System bed that is adjustable to fit your comfort. This Lake Forest, IL hotel also offers easy access to O’Hare International Airport and the businesses in Lincolnshire, Vernon Hills, and Libertyville to make it perfect for corporate travel. Leisure travelers will also appreciate the quick commute to Six Flags and the Great Lakes Naval Base. Select the Hilton Garden Inn Lake Forest Mettawa, and enjoy premium service and a great location for your next Chicago-land trip. ... more   less 
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Also Known As:
Hilton Garden Inn Lake Forest Mettawa Hotel Lake Forest
Hilton Garden Inn Lake Forest Mettawa IL - Lake County

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