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Extended Stay America - Chicago - Lansing
Ranked #4 of 7 Hotels in Lansing
Bellevue, Iowa
Level Contributor
239 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Reasonable!”
3 of 5 bubbles Reviewed 28 July 2014

A new hotel that met our basic need for rest. However, not to many amenities. No fitness center and the breakfast was a grab and go affair. Room had plenty of space and was clean. Dishes were not in the room but not a problem if one needed them.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank montalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review, 4 September 2014
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs. The staff and I are proud to have provided you with a spacious, clean room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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121 reviews from our community

Traveller rating
    53
    17
    20
    10
    21
See reviews for
48
14
12
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

My wife and I are from Chicago.But we live in Arizona.We come back for the Holiday.We had a very nice stay.The room is clean,the king sized bed is way comfortable and the best I hop in South Chicago is fifty feet away.

  • Stayed July 2014, travelled with family
    • Location
    • Service
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review, 4 September 2014
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was great. I am glad to read that your room was clean and to your liking, and that your bed was comfortable. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forman, North Dakota
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 July 2014 via mobile

We got this hotel by chance through Hotwire- we got what we paid for. Nothing is excellent here by any means but it's not terrible. Bed isn't comfortable, lots of hallway noise as well. I would not stay here again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndyNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review, 4 September 2014
Thank you for the feedback about your stay at our hotel. I am sorry to hear that your bed was not comfortable and that your stay was average overall. Your feedback on these issues will be useful to my staff and I as we continually work to improve our hotel. I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at lan@extendedstay.com. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carver, Minnesota
1 review
5 of 5 bubbles Reviewed 26 June 2014

I made a reservation online, on the way from Minneapolis- to Lansing, Hotel manager called saying they had a new reservation system and "corporate" overbooked the room, The manager here helped resolve the situation and made everything right. She even gave me a discount on the room we were switched too. VERY!!!! Clean room. Friendly customer service. When we make the trip to chicago again Will definitely stay here!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desiree D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vandalia, Ohio
Level Contributor
147 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

We arrived late and were greeted by a friendly young lady. The elevator was not working so we received a first floor room. The room is what you normally receive that these hotels. I would recommend a room away from the elevator.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebbieVandalia_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 May 2014

This was the worse experience of my life! The room had an odor, the bed and linen had an odor. The room was cold, the staff was rude, kids running in the hall, the maintenance guy was ok. The towels were hard and rough. The tv only has 5-6 channels. Horrible

Room Tip: Find another hotel. Comfort suites is across the street
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanisha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lansing hotels

Jefferson City, Missouri
2 reviews
1 of 5 bubbles Reviewed 18 April 2014

We did not get the rooms that were promised us. Very unprofessional. Unpleasant. Disrespectful. After they messed our rooms up they did not make it right. There is no customer service. Not clean. It is definitely not a 2.5 star hotel. Not even a 1.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsaps8788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Chicago - Lansing

Property: Extended Stay America - Chicago - Lansing
Address: 2520 173rd Street, Lansing, IL 60438
Phone Number:
Region: United States > Illinois > Lansing
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Lansing
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Chicago - Lansing 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), Odigeo, Booking.com, Extended Stay, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your Extended Stay America - Chicago - Lansing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Lansing
Extended Stay Lansing
Lansing Extended Stay

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