We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice clean, Safe and Pleasant hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Suites Hotel - Lansing
Ranked #3 of 7 Hotels in Lansing
Reviewed 23 August 2013

I stay there for business rather frequently. It's a fantastic hotel and I recommend it.
If you are unhappy with the gym they give you a pass to LA Fitness.
Nice staff, clean and a nice value stay!

I would recommend it to any of my friends or family.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel_guru07670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 7 September 2013

We are very happy that you enjoyed your stay here and had a great experience with our staff & service. We appreciate your business and the great review. We are look forward to welcoming you back in the future.

Sincerely,
Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (74)
Traveller rating
Traveller type
Time of year
Language

47 - 53 of 74 reviews

Reviewed 20 July 2013

Stayed here because it was near to where we had an event. Pool was to close at 10pm but was still in operation after that. Big sign says children must be accompanied by and adult. Ha ha!!
The entry floor is dirty and has been during our stay. The breakfast is not up to standards in other comfort suites we have stayed.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Redroadster2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 7 September 2013

I appreciate your feedback. We are always looking for ways to improve our guest experiences. I will be personally going over our rules with my staff regarding the pool guidelines. Thank you for your review and I hope you will try us out again.

Sincerely,
Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2013

Stayed overnight when in the area for a concert. Front desk was very nice and helpful. Facility was clean and served its purpose. Small pool on the grounds. Recommend if you are in the area and need a place to stay.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jnotoras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 7 September 2013

Thank you for taking the time to leave your positive comments. We greatly appreciate you and are looking forward to serving you again soon.

Sincerely,
Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013 via mobile

I tend to be a hotel snob! I don't need to stay in a 5 star resort but I expect the hotel to be above average in all areas. We requested 3rd floor to avoid noise. I am pretty sure it was previously a smoking floor. It smelled stale and was hot and muggy when we got off the elevator. The room was the same. Could not regulate the temp and blower would not stay on all the time. Bathroom was extremely small and so poorly lit that you could hardly see in there. Beds were just ok and the room was newly painted but was just old looking. This hotel is in a bit of a sketchy area. Didn't really feel safe outside the hotel. I would not stay here ever again. Also the complimentary breakfast was awful ! Nothing was hot except the coffee!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 18 July 2013

I regret and apologize for the misfortune you experienced while staying at our hotel. I want to assure you that this is not the normal quality we offer the many guests who not only stay with us but have also written many positive reviews to TripAdvisor. Let me assure you we take your concerns seriously, and will address them immediately. Feedback, positive or otherwise is our best barometer of the experience we are providing for our guests. I hope you will consider giving us another opportunity to provide a great stay for you in the future.

Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

I had to work in East Chicago and was trying to find a hotel with a price that my manager wouldn't complain about. This was the one. I was a little scared by some of the other reviews but was pleasantly surprised. Room was normal size and included a microwave and fridge (even though I don't think they were listed in the room description). Check in went quick. Location is great, quick access to tri-state expressway and just off main strip for restaurants, food etc. My only two complaints was that breakfast started to late for me and they did not have coffee available in the lobby. I'll be working in East Chicago again in the fall and this is where I will be staying again.

Room Tip: Noise was not a factor for me but the NE corner is farthest from the highways
See more room tips
  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sehaare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 9 May 2013

I am very happy that you enjoyed your stay and had a great experience with our hotel. I appreciate your business and the great review. I will be reviewing with the management team our breakfast hours to see if changes need to be made to better serve our guests. Also, we do have 24 hour coffee service, but it is in our breakfast area next to the lobby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

Drove off the highway during inclement weather, happen to spot this hotel nestled behind a few buildings. Front desk check in was very pleasant (one of my biggest pet peaves is a bad check in) and breakfast in the morning was more than I expected. Overall a warm and inviting place. Would definitely reccomend

Room Tip: Get the king suite its nice and cozy with a desk area!
See more room tips
  • Stayed: February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank johnsondwayne31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 9 May 2013

We are delighted to hear that our staff treated you well during your visit. Thank you for the recommendation to other travelers. We appreciate your business and the great review. We look forward to welcoming you back soon.

Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2013

Ok never been here before didn't check reviews. Looking for something close. Extremely impressed with room and surrounding very comfy. I did receive excellent customer service. I had a great night. Overall would recommend to all. I will be back!

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Margarita U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this reviewResponded 9 May 2013

Thank you for the wonderful review. Customer satisfaction is our #1 goal. We have worked really hard over the course of the year to offer guests newly painted rooms, updated bedding, and flat screen televisions in all rooms. You must come back and see our newly add Marketplace. Thank you again and look forward to welcoming you back soon.

Calene Echevarria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lansing
0.4 mi away
Extended Stay America - Chicago - Lansing
0.1 mi away
Holiday Inn Express Hotel & Suites Chicago South Lansing
0.3 mi away
Red Roof Inn Chicago Lansing
Show Prices
Show Prices
Show Prices
0.0 mi away
Sleep Inn Hotel - Lansing
3.6 mi away
Clarion Inn
Clarion Inn
#1 of 4 in South Holland
26 reviews
3.9 mi away
Quality Inn & Suites Harvey
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Hotel - Lansing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Hotel - Lansing

Address: 2235 173rd St, Lansing, IL 60438-6007
Phone Number:
Region: United States > Illinois > Lansing
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lansing
Price Range: £69 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel - Lansing 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Travel Republic (UK), Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your Comfort Suites Hotel - Lansing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Lansing
Comfort Suites Lansing
Lansing Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing