My first night there was horrible. The cable didnt work. The heat didnt work. My wife and I were placed in the back of the hotel next to a utility closet, storage room, and the elevator was all the way at the end of the hallway. No one cared they told us it was nothing they could do and that we had to stay there in that room or pay extra for another room.
We got married November 9th 2013. Our stay there was heart broken that was our first place of our honeymoon. the turning point was Courtney we let her know our problem she preceded to give us the best service ever I wasn't upset anymore she really genuinely cared that we weren't having a good time she made sure that our first date of marriage was great we didn't have much but she made us feel like we had everything. That guy that worked the night of November 8th really needs to learn customer service skills.
Big shout out to COURTNEY we will never forget you. Thank you thank you thank you! ! I I think I told her that 1 million times.
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- Also Known As:
- Hampton Inn And Suites Chicago Lincolnshire Hotel Lincolnshire
- Hampton Inn Lincolnshire
- Lincolnshire Hampton Inn