We booked a weekend Romance Package, which was supposed to include a bottle of sparkling wine or cider upon arrival plus breakfast for 2 in restaurant or in room. Got to the room, no sparkling. I called Room Service, they brought sparkling grape juice (really, non-alcoholic!). I called front desk, she said that's what's in the package. I checked their promotion: it clearly said sparkling WINE. I called and asked for manager on duty; she apologized profusely and sent up a bottle of champagne, except, get this, no glasses. He had to go get glasses and come back. In-room-All-American-breakfast was good, though; bacon clearly wasn't wimpy store-bought flavorless cooked-to-charcoal bacon, and scrambled eggs were still moist. We did enjoy our stay but wish we didn't have that aggravation of going back and forth over a bottle of California champagne.
- Official Description (provided by the hotel):
- Our award winning hotel will surpass your expectations, welcome to the Hilton Lisle/Naperville hotel. Located among Naperville hotels near Chicago, we're positioned just steps from several major corporation offices. Guests can swim laps all year round in our indoor pool, unwind in our whirlpool spa, and stay fit in our fully equipped fitness center. We offer complimentary shuttle bus service to local businesses, and feature an executive floor with executive lounge access. Also featured on property is the local favorite, Allgauer's restaurant. We can accommodate groups/meetings from 10 to 360 people in our flexible event space, perfect for weddings, social, and business events. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Lisle / Naperville Hotel Lisle
- Lisle Hilton Hotel