The first night we stayed it seemed like the perfect hotel. It was definitely perfect for the getaway myself and 3 of my friends had planned. The morning we woke up to make breakfast there was ants everywhere on the stove top, corner, kitchen table , everywhere. Something told me to check my bed , there I found a dead brown bug. Im still not aware if it was a bed bug or not. The manager , Odell Banks was extremely nice he apologized for the mess and compensated us a free night. Also , offered us a refund. We asked if we can have some guest over , he said that was fine as well. The night was looking like it would be la good night until Karen "The MOD" clocked in. The night resulted in us being escorted out by police because glass where broken outside of our room. Even though all of our provided glasses where still in our room untouched. I am disgusted with how we where treated after waking up to a bug infested room. The Lombard Police and Hotel Security were also outraged with the way Karen reacted and treated us. We had nothing to do with broken glass , or the complaint that was filed. Karen the MOD of the Residence Inn in Lombard will be the downfall for the success of this hotel !
- Official Description (provided by the hotel):
- The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Travel Republic (UK), Expedia and HotelQuickly so you can book your Residence Inn Chicago Lombard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Chicago Lombard Hotel Lombard
- Residence Inn Lombard
- Lombard Residence Inn