I stayed in this hotel for a three night business trip. I wanted to make my own breakfast so wanted a hotel with extended stay amenities. The staff, especially the night staff, was uninterested and bored to the point of rudeness. I realized as I unpacked my suitcase that the floor of my rooms, including the bathroom, had not been cleaned. There was lots of evidence of a prior resident, including what looked like kitty litter scattered around. So, there was probably a cat in the room before I got there as well, although the management might not have known that. There was soap residue in the soap holders in the bathroom, as well as more dust, hair and kitty litter on the bathroom floor.
The dishwasher was full of crumbs, especially around the top. All dishes had been put away with grease films and food residue still on them. I had to wash everything before I used anything.
I asked, twice, for the room to be vacuumed. Both times I was told that housekeeping would come in and touch things up. They never did arrive.
The drawers for clothes were stained in the bottoms, some had hairs in them. The knobs on the stove were loose and some fell off when I tried to use them.
Most channels on the TV were snowy, poor sound and impossible to watch.
I had a nonsmoking room and discovered on day two that a smoker had been put next door to me. I was at a very intensive, time consuming training session and got back rather late each evening, too tired to fight and ask to have my room moved, so decided just to tough it out. The rate was decent, $65.00 per night. I guess you get what you pay for in this place. Only good points were good wifi and what looked to be a clean bed. I did flip the mattress to see if any critters were climbing around - didn't see any, but time will tell.
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- Also Known As:
- Extended Stay Lombard
- Lombard Extended Stay