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“Nice hotel, convenient location, accommodating staff”

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Country Inn & Suites By Carlson, Manteno
Ranked #1 of 2 Hotels in Manteno
Mahomet, Illinois
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel, convenient location, accommodating staff”
Reviewed 6 August 2012

We stayed here while our children were playing in a softball tournament in Kankakee. The hotel is situated right on I57, which made it very easy and to get to and from Kankakee. Stayed in a King suite with a pull-out coach. Room was clean and comfortable and pullout coach worked well for our daughters. The air conditioning system was a little bizarre and it was hard to keep a constant temperature in both rooms of the suite, but nothing that bad. Hot breakfast is usually served from 7-10 on weekends, but staff was super accommodating in starting it half an hour early so our softball team had time to eat before getting to its 8 a.m. game. We would stay here again.

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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank allidan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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260 reviews from our community

Traveller rating
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128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
Southaven, Mississippi
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2012

We recently stayed at this hotel because of attending a family reunion in the area. I was very pleased with every aspect of the hotel. The rooms were clean and well taken care of. Every staff member was always courteous and helpful. The breakfast buffet had a nice variety. I would highly recommend this hotel and plan on using it again when I am in this area.

  • Stayed July 2012, travelled with family
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Helpful?
Thank Raina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bensenville, Illinois
1 review
Reviewed 31 July 2012

STAY AWAY!!! We booked and got to the hotel, which seemed pretty nice. We booked a One Bedroom King Suite with a pull out couch. They put us in a Queen Bed Room with a broken pull out bed (and broken couch since the pull out bed would not go in all the way). The thermostat was not working, we were awakened by the fire alarm at 7 AM, and the manager said that it is their discretion to switch our reservation without telling us without any warning!!! What a nightmare!

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank MahirD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlson Hotels C, Online Customer Support at Country Inn & Suites By Carlson, Manteno, responded to this review, 3 August 2012
Thank you for your feedback involving your stay at the Country Inn & Suites Manteno. We value this feedback as it helps us fine tune our operations in order to maintain appropriate standards. I was very sorry to hear of the condition the pull out couch in your room and that your were awakended by the fire alarm. If you would like to discuss this in detail with a member of our Customer Care department, please contact us here at ccare@carlsonrezidor.com

Sincerely,

Deanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lenexa, Kansas
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 July 2012

Very nice stay.

-Very clean, well mantained property.
-Comfortable, clean room.
-Courteous, helpful, pleasant staff.
-Very good breakfast; efficient, courteous breakfast room staff.
-Easy, quick access to interstate 57

This is my new, favorite hotel/motel in the Kankakee/Bradley/Bourbonnais area. I travel to this area several times a year. In the past I stayed at the motels in Bourbonnais (I-57 exit 315). This is property is located at the first exit north (exit 322). This motel cost about $25-30 a night LESS than the chain motels at exit 315. The extra 7 miles is well worth the drive.

I will be returning !

  • Stayed June 2012, travelled solo
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Helpful?
Thank Marhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign,Il
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2012

My family & I got 2-1 bedroom suites for a week in July and couldn't have been more pleased with our stay. The staff was very friendly and helpful, while making the arrangements by phone. And when we arrived, the friendliness continued, by everyone at the hotel. The hotel was nicely furnished and clean. Fresh baked cookies everynight was a nice treat. The hot breakfast was good, and changed daily along with fruits & cereals, hard boiled eggs, waffles, many juices. The pool and hot tub area was clean & nice. It had a pretty lobby, which made you feel like you were at a quaint inn. It had tables & chairs on the front porch, which made for a relaxing evening. We enjoyed everything about our stay. With hotel rooms hard to get in the Bradley area, we'll be back here for sure! There are many places to eat in Manteno, but one place to try is Mayberry Junction. It's a mom & pop place, you get a ton of good food along with a trip down memory lane of Mayberry RFD.

  • Stayed July 2012, travelled with family
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Helpful?
Thank dajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new mexico
Level 6 Contributor
539 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 4 July 2012

We stayed at the Country Inn for three nights while visiting family in the area. Overall, it was a good experience but started off negatively. The front desk person was very curt and hurried on check-in. She was attempting to check us in simultaneoulsy with another guest and being rude to both. We had booked two rooms and one had a very foul odor which we immediately reported.The same clerk's response was that we couldn't be moved as the Inn was fully booked for the next night. We persisted and she finally assigned us to another room. After this incident, she became friendly. The second booked room wasn't cleaned the first day and the toilet was never cleaned.
However, the rooms were comfortable and the lighting was better than usual. The breakfast was excellent with a wide variety of choices that were replenished as needed. There were warm cookies available daily and a self check library with a nice selection of books. The grounds are attractive with pretty flowers and an old-fashioned porch with chairs and tables.
After the initial issues, everything went smoothly and the staff was helpful and friendly.

  • Stayed June 2012, travelled with family
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Helpful?
Thank mwcw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2012

Our car broke down at the Manteno exit and we were frustrated and hot. After the car was towed and we found out we would be spending the night in Manteno, we found the Country Inn and Suites. When we walked in the people were very friendly and the room was clean and the atmosphere was very pleasant. We enjoyed our stay in spite of the circumstances of our stay.

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Manteno

Property: Country Inn & Suites By Carlson, Manteno
Address: 380 South Cypress Drive, Manteno, IL 60950-1038
Phone Number:
Region: United States > Illinois > Manteno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Manteno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Manteno 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
Welcome to The Country Inn & Suites of Manteno, IL. Conveniently located just 40 minutes south of downtown Chicago. Newly updated property offering an indoor pool, fitness facility, complimentary hot breakfast buffet, 24 hours fresh cookies and coffee and a full staff ready to provide great "Be Our Guest" customer service. We are pet friendly offering rooms that will accommodate your furry friend for a nominal fee. Call us today to enjoy a cozy, quiet, comfortable stay. ... more   less 
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Also Known As:
Country Inn Manteno
Manteno Country Inn

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