We stayed here because we had reward points and it was free. Had we paid any money I would have requested a refund. The bathroom had hairs all over it the sheets and pillow cases were stained. It was totally disgusting.
Then there were kids running and screaming in the hall the entire time. When I called the front desk they said they had the right to do that. It was the first time we ever thought about just leaving a hotel.
And to top it all off they CHARGED US for a stained sheet when everything was gross and stain when we got there. We even called and told them the stains were not done by us they refuse to take off the charge!!
Oh and the staff is rude. I won't stay at a country inn ever again.
- Official Description (provided by the hotel):
- Welcome to The Country Inn & Suites of Manteno, IL. Conveniently located just 40 minutes south of downtown Chicago. Newly updated property offering an indoor pool, fitness facility, complimentary hot breakfast buffet, 24 hours fresh cookies and coffee and a full staff ready to provide great "Be Our Guest" customer service. We are pet friendly offering rooms that will accommodate your furry friend for a nominal fee. Call us today to enjoy a cozy, quiet, comfortable stay. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn Manteno
- Manteno Country Inn