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“Last minute stop left us impressed.”

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Best Western Plus Marion Hotel
Ranked #3 of 15 Hotels in Marion
Certificate of Excellence
Reviewed 8 June 2014

We pulled over sooner that we had planned on our trip home from the south because of bad weather, and we were happy we stopped here. This is the first time staying at this location and we were quite impressed. There were five adults in our group and we appreciated having spacious rooms across the hall from one another. The front desk staff was very professional and helpful. The rooms were quiet, clean, well prepared, and the beds were comfortable. The pool area was well maintained and there was ample parking close to the doors. Though the breakfast area is smaller than most other Best Westerns and breakfast selections not stocked as well as should have been, we believe this is not the norm for this location...as everything else was very well run and maintained! (Perhaps the breakfast attendant was just having an off morning.) We would recommend this location and stay here again in the future.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Annette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at Best Western Plus Marion Hotel, responded to this reviewResponded 23 June 2014

Thank you for choosing our hotel for your stay.

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435 - 441 of 580 reviews

Reviewed 7 June 2014

Everything was very clean and all staff were so nice and helpful. Only downfall was our bed, we did not get any sleep it was so lumpy. However my parents were in another room and said there bed was great and the got plenty of rest.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Michele O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

If you're looking for a place that offers a great breakfast, this isn't it. Hotel was ok - it's a best western - no surprises. Breakfast was horrible paper thin, bacon you can see through....couldn't eat it, just didn't taste right, not sure what it really was. Go somewhere else for breakfast.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Talag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at Best Western Plus Marion Hotel, responded to this reviewResponded 23 June 2014

Thank you for staying with us. Your opinion matters. We rely on our guests to tell us what needs to be changed or what problems you encountered.

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Reviewed 2 June 2014

fingernail clippings between bed and nightstand. maid walking into room without calling out maid service. than left door open while my 2 kids were in room and me in the bathroom. pool and hot tube was very nice. breakfast looked very good on the internet but fell short at the hotel. gravy had skin over the top. pancake grill was broken. so there was danishes toast or biscuits and eggs that looked like the gravy

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Crystal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We were just camping for 2 nights and looking for a hotel on our way back home. This hotel was very nice, clean, friendly. The breakfast was good, the only bummer was the pancake maker was out of order. Pool was good, just check and make sure there are enough towels before you get in. Front desk on arrival goes above and beyond for great service. Would highly recommend for families.

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at Best Western Plus Marion Hotel, responded to this reviewResponded 23 June 2014

Thank you for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Hotel was nice, staff was friendly, the room seemed clean, and beds and pillows were comfortable. The pool and gym was good. Continental breakfast was good. There are also some good restaurants within walking distance.

The only con is that we booked a non-smoking room but the room obviously had been smoked in. The person at the front desk quickly moved us to a different room.

  • Stayed: May 2014, travelled with family
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Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at Best Western Plus Marion Hotel, responded to this reviewResponded 29 May 2014

Thank you so much for choosing to stay with us. Hope to see you again!

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Reviewed 27 May 2014

We stayed here on our way to a weekend in Chicago. We liked it so much we stayed here again on our way back from Chicago. The breakfast was as good as you could have ordered at IHOP. WiFi was fast. Quick on and off the freeway. Close to a number of fast food places so easy to grab a quick meal.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Harry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at Best Western Plus Marion Hotel, responded to this reviewResponded 29 May 2014

Thank you for giving us the opportunity to serve you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Marion Hotel

Address: 400 Comfort Dr, Marion, IL 62959-4969
Phone Number:
Region: United States > Illinois > Marion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 Hotels in Marion
Price Range: £53 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Marion Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the Newly Updated Best Western Plus Marion Hotel. Conveniently located on I-57 at exit 53, we are a short walk from Cracker Barrel and Twenties Hideout Restaurants. The Best Western Plus Marion Hotel offers a Free Full Hot Breakfast, Free WiFi in the rooms and public areas and a newly updated 24 hour business center for guest use. After you work or play hard all day, you can swim year round in our large atrium enclosed pool or relax in the hot tub. You can also maintain your exercise routine in our newly updated fitness room or with free passes to Golds Gym. All rooms have 32' Flat screen TV, DVD players with DVD Rentals at front desk, AM/FM alarm clock with MP3 connection, Microwave and Refrigerator. The Best Western Hotel is located just 18 miles from Southern Illinois University Carbondale (SIUC) and 3 miles from the Williamson County Airport (MWA). We are also located near Shawnee National Forest, Crab Orchard National Wildlife Refuge and Rend Lake. ... more   less 
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